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Reviews
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Emily on Dec 10, 2015
5 out of 5 starsMy order shipped right away and I received it in two weeks. I love the teapot! It's simple, sweet and beautifully made. I can't wait to give it to the recipient and share a pot of tea together. Thank you!
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ray alison on May 6, 2015
5 out of 5 starsthese bowls and spoons are so sweet and dealing with this seller has been most helpful,efficient and prompt...love them
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ray alison on May 6, 2015
5 out of 5 starsarrived beautifully package and a very smooth and helpful transaction...I would definitely recommend this seller and the spoons are great
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cate on Dec 19, 2013
5 out of 5 starsJeannine is a very kindly person! The shipping was very fast and the item is wonderful! Thank you
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nightwork0714 on Oct 25, 2013
5 out of 5 starsUnique, well-made spoons and fast delivery too! Thank you!
Handmade ceramics designed to touch and to use.
Shop members
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Jeannine Vrins
Owner, Maker, Designer
Designer maker and ceramicst educated at the Design Academy in Genk Belgium and Art Academy Antwerp Belgium.
Shop policies
All my items are handmade with a lot of attention for every detail. This means there are always some differences between the pictures and the actual item. And no items are exactly the same as the others. I try hard to keep these differences limited but the handmade nature of my items make that all of them are one of a kind.
I love to touch and to feel the clay moving under my fingers, I hope you love to use it. All items are made with care by Jeannine Vrins.
All the designs are the property of the designer and may not be reproduced, adapted, changed, stored in any medium or copied in any form without prior written permission of the copyright owner. The work remains the property of the designer until full payment is made.
Don’t hesitate to write me if you have any questions or requests.
Accepted payment methods
Returns & exchanges
Payment
If you cannot pay via Paypal please do not proceed with your item purchase. If payment is not received & no communication is forthcoming from the buyer within 48 hours the sale will be cancelled and item relisted and buyer will be reported for non-payment.
I ship to the adress Etsy gives me, let me know if want it shipped to another adress.
Buyers are responsible for paying any applicable customs fees, taxes, or duties in their country.
Shipping
If an order contains more than one item I will calculate and inform you of the combined postage rate by email. Shipping rates listed with each item are examples, if you live in an other country than listed: please contact me and I will calculate your exact shipping amount.
The shipping rates do not cover tracking number and insurance. I cannot be held responsible for any lost, damaged or misplaced packages. If you want to take an insurance I will calculate your shipping costs.
Also, I will not be held responsible for any duty taxes you may incur.
All orders are handpacked by me with care and attention. I try to use recycled materials as much as possible to reduce costs to both you and the environment.
So far, I almost never had an item break in transit but if an item arrives broken, please contact me and include a photograph of the piece showing the damage and I will either refund you immediately or attempt to replace the piece depending on your choice. Please note that as each piece is one of a kind I can only do my best to replicate the item. The item may also take some time to replace depending on my kiln schedule.
Additional policies and FAQs
Voor mijn belgische en nederlandse kopers: bij elk item staat de uitleg ook in het Nederlands. Wil je weten wat de prijs in euro is, geef dan het bedrag in dollar in op deze website: http://www.x-rates.com/calculator.html of neem contact met me op via een conversation of via email.
Als je in de buurt woont mag je me ook altijd contacteren om eens langs te komen en in mijn atelier te komen kiezen.
All items: © 2014 by Atelier Oker, Jeannine Vrins