★ The deadline for holiday orders has passed. ★

GIFT CARDS ARE AVAILABLE IN THE SHOP - READY TO SHIP!

★ Custom / Personalized orders placed After DECEMBER 6th will be made and shipped in the new year.

Thank you for understanding and have a very Happy Holiday!

Yes. For all personalized stamps, a digital proof will be E-mailed to you within 2 business days. An approved proof is required in order to send your stamp to production. Please make sure your email address listed on your order is up to date.

Logo stamps will only receive a proof if there are issues opening your file.

I think you will be thrilled with the design, but in the off chance you are not, You can swap to a different design. Additional fees may apply if you want to change to a self inking stamp, but originally purchased a wood handle stamp. In the very rare case you still are not happy, I can cancel the order if you like, minus a $5 design fee.

Please check your spam folder, occasionally emails do end up in there. Otherwise send me an email or an etsy convo and I will be happy to resend your digital proof to you for your approval.

Yes! I love creating stamps and stationery for international addresses. Please note you will be responsible for any customs fees, taxes, duty or related tariffs that may be imposed by your postal service and government for incoming mail to your country. International transit time does vary, and can take 2-6 weeks for delivery. Shipping can take longer to Germany and Italy due to delays caused by strict customs enforcement.

Please see individual listings for current shipping processing times. Personalized orders will get a proof via email within 2 business days. Proofs do need your approval before they are made, to make sure all spelling is correct! Once approved production takes 3-5 business days for personalized items. Expedited shipping options are available at checkout.

Personalized orders may not be cancelled or refunded once final proofs have been approved. Once you approve the final proof and your order is placed into production, I can not accept any returns due to spelling, grammatically errors, etc. By approving the final proof you accept responsibility for the information & layout as shown in the final proof. If any error is discovered after you approve the proof, a reprint fee will need to be charged. I stand by my work, if an error or mistake has been made by myself or there is a production flaw I will gladly fix the problem and reprint your stamp free of charge.

Unused & unopened orders may be returned or exchanged within 7 days of you receiving the item. Buyer pays return shipping unless the item was damaged in shipping. Once I receive the returned items a refund or exchange will be issued. Shipping costs are non-refundable. Used, opened, and/or sale items cannot be exchanged or returned. This does not apply for personalized orders.

My background is in print design so I'm always happy to design something new and exciting! If you are looking for a custom design please feel free to contact me via etsy or email me at jen[at]chattypress.com custom work is considered based on my available time.

All designs copyrighted or trademarked and are the property of the Chatty Press. The Chatty Press stamps are for personal use only. All stamps are copyrighted designs, and are for personal, non-commercial use subject to the terms of this Agreement. Reproduction, redistribution or resale the Chatty Press stamps and/or designs are prohibited without written permission. Stamp impressions may not be copied, scanned or reproduced by means other than the stamps themselves.