superkidcapes

Personalized Superhero Capes, Superhero Parties, Masks

South Bend, Indiana
| 27,674 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    HAPPY NEW YEAR! We are back open and excited to help celebrate an adventure with you! We are continuing to add inventory and additions to the shop. Feel free to message us with any questions especially if something appears to be out of stock. We just might not have had a chance to update that yet :) Brooke
Free shipping = USPS first class mail. We cannot guarantee deadline delivery with this option as the time in transit fluctuated. We can guarantee we will ship your order out in 5 business days.

Shipping upgrades: You can upgrade your shipping to priority mail, UPS ground, or express mail if you are concerned about transit time or would like to receive your items sooner. Please send us a message if you would like to upgrade your shipping.

Regarding deadlines: If you have a deadline you have not previously discussed with us, we cannot guarantee it. Please reach out if you have a deadline.

Come connect with us on instagram @superkidcapes or Facebook! Tag your little superhero #superkidcapes on instagram :)

Please read our shop policies if you have further questions about shipping guidelines: https://www.etsy.com/shop/superkidcapes/policy?ref=shopinfo_policies_leftnav

Announcement

Last updated on Jan 28, 2024

HAPPY NEW YEAR! We are back open and excited to help celebrate an adventure with you! We are continuing to add inventory and additions to the shop. Feel free to message us with any questions especially if something appears to be out of stock. We just might not have had a chance to update that yet :) Brooke
Free shipping = USPS first class mail. We cannot guarantee deadline delivery with this option as the time in transit fluctuated. We can guarantee we will ship your order out in 5 business days.

Shipping upgrades: You can upgrade your shipping to priority mail, UPS ground, or express mail if you are concerned about transit time or would like to receive your items sooner. Please send us a message if you would like to upgrade your shipping.

Regarding deadlines: If you have a deadline you have not previously discussed with us, we cannot guarantee it. Please reach out if you have a deadline.

Come connect with us on instagram @superkidcapes or Facebook! Tag your little superhero #superkidcapes on instagram :)

Please read our shop policies if you have further questions about shipping guidelines: https://www.etsy.com/shop/superkidcapes/policy?ref=shopinfo_policies_leftnav

27674 Sales

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Brooke Fuller

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Brooke Fuller

Reviews

Average item review
5 out of 5 stars
(4624)
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About superkidcapes

Sales 27,674
On Etsy since 2010

We specialize in adventure making.

Shop members

  • Brooke Fuller

    Owner, Designer, Marketer

    Founder of Superkid Capes. I am a wife, mother to 4 girls, and former educator. I have taken my love for my children, creating, design, and sewing to dream up endless possibilities for the imagination. I am an adventure maker.

  • Emily

    Accessory Specialist

    Emily's is both thorough and efficient, which makes her an excellent accessory specialist. She is our primary in house mask maker, but also touches most of our accessories, helping to complete the finishing touches with embellishments and designs.

  • Jana

    Sewing Specialist

    Jana is an excellent capemaker. She sets the standard for our handmade double sided capes. She works with us from our neighboring state of IL. In her 5 years with us, she has made thousands of capes.

  • Ron

    Die Cut Specialist

    Ron cuts our one of a kind original masks, and some of our basic shape elements. His precision cutting keeps our cape quality elevated and consistent.

Production partners

  • Die Cut Service

    New Ulm, MN

    Ron uses a 22-ton press, to diecut a wide variety of materials. His customers send the product specifications, either by fax or email, and ship the materials to cut. If dies need to be made, Ron helps to get them made so he can cut the designs.

Shop policies

Last updated on Dec 17, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
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Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

How long will it take for my item to ship?

We ship most everything in 5-7 days from time of purchase! Some items may take longer to receive. Just check your item listing for the shipping timeline specifics.

*Holiday Shipping Nov/Dec 2020* The USPS is experiencing in their words, "unprecedented volume increases and limited employee availability due to the impacts of covid-19" We are finding this delay to be impacting many of the orders we have shipped. Though we shipped them early or on time, the USPS did not accurately estimate the delivery times and some items may experience significant delays. Please know we are doing everything in our power to check on orders and are in constant contact with the USPS.

What method do you use to ship?

We ship USPS first class mail and flat rate mail both within the US and outside the US. This includes delivery confirmation within the US. If you would prefer a different carrier used or have a Fedex or UPS account number you would like used, we can usually accommodate. Just ask!

What guarantees do you offer regarding a delivery date?

We can guarantee a departure date, and usually a delivery date if we are given enough time to fill your order. If you need something super fast, we can ship your items via express mail which will offer a guaranteed delivery date. However, during the current pandemic and significant mail delays we cannot make any guarantees beyond a departure date.

Can I cancel an order that has not yet arrived?

Unfortunately because everything is handmade for you, we cannot cancel an order once it has shipped. Sometimes unforeseen mail delays occur, if this happens we will do everything we can to keep you informed of the delays.

How do you handle lost or stolen packages?

Most of our orders include delivery confirmation information. We will not be held responsible for orders where the details show the package was delivered. In this case, you will need to contact whichever carrier was used to inquire about the delivery, or file a claim. You can file a missing package, or package inquiry at https://www.usps.com/help/missing-mail.htm

Is everything sewn down on your capes?

We take great pride in the craftsmanship of our capes. The capes are made from scratch in our workshop in Indiana. All the felt elements on the cape are sewn down. If a cape is personalized, either special heat transfer vinyl is used, or special heat transfer material that has been printed, and pressed with a professional grade heat press into the fabric.

What are the washing instructions for capes?

Yes! Our capes can be washed. While the satin we use is machine washable, as well as the felt, felt always stays nicest with minimal washing. We recommend spot cleaning first. But you can throw your cape in the washer on a delicate cycle. Then shake out, and hang or lay flat to dry.

What if my child does not like the item I purchased or will not wear it?

This almost never happens! We pride ourselves on our capes and costumes being greatly loved. However, if you are not happy with your item for any reason, contact us within 3 days to initiate a return and we will gladly begin the process. The exception to this, is any item that has been personalized with a full name. We cannot accept returns on items with cull personalization.

Can I cancel an order that has not yet arrived?

Unfortunately because everything is handmade for you, we cannot cancel an order once it has shipped. Sometimes unforeseen mail delays occur, if this happens we will do everything we can to keep you informed of the delays.

I don't see the colors I am looking for, can you make something customized?

Yes, we love custom orders! Just send us a message with the colors you are looking for and we will let you know what we can do. Please be aware, sometimes customizing beyond our regular offered colors will add a few days to the construction time.