TheCakeTopperShoppe is taking a short break
Reviews
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Lisa on Sep 1, 2019
4 out of 5 starsVery elegant and beautiful! Just wish it was slightly a little bigger. Still would recommend based on a job well done and good quality work!
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Tiffany on Dec 26, 2018
5 out of 5 starsAbsolutely lovely!!!! Can't wait to have this on our cake!!!!
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Tee Tee's Sweets on Oct 27, 2018
5 out of 5 starsOrdered a double heart acrylic cake topper. The blue was the perfect color and delivery time was almost exact. Thank you!
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Karen on Oct 2, 2018
5 out of 5 starsWe ordered the gold mirror LOVE cake topper. The quality isn’t flimsy and I think it will look beautiful on top of our wedding cake. The shipping really does take a while, which is clearly mentioned when ordering, so just keep that in mind and order in advance. My order took about 20 days to get to me (15 days before shipping and then another 6 days in transit). Shipping is bit pricy since it takes a while, but it was well-packaged so as not to scratch or break - so overall I can’t complain.
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Ashton on Apr 25, 2018
5 out of 5 starsNot the best picture but it was beautiful! It went with my cake perfectly! I had a few guest there that are getting married that asked me where I got it from. I would definitely recommend this cake topper!
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Samantha on Apr 8, 2018
1 out of 5 starsIt is extremely cheap looking. Definitely not worth the $20 or so that I spent on it. Could have gotten it from the dollar store. Ended up buying a different one right away and tossed it in the garage sale pile
The Cake responded on Apr 8, 2018
That's too bad that you don't love your cake topper! That is one of our most popular items. We do everything we can to make the information about each item as clear as possible so customers know just what to expect. We wish you the best with the rest of your planning!
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amisjare12 on Mar 20, 2018
5 out of 5 starsAbsolutely love it shipped exactly as I was informed thank you so much
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Deidra on Dec 10, 2017
2 out of 5 starsGlitter will be everywhere. It would a lot better if the glitter is sealed. I had to keep dusting off the cake. Probably won't get these anymore.
The Cake responded on Dec 11, 2017
These are sealed, but due to it being glitter, it's inevitable that some will still come off.
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Elegant Custom Cake Toppers. Right for any occasion. Affordable for all budgets!
Shop members
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The Cake Topper Shoppe
Owner
Our small company specializes in acrylic and wood wedding cake toppers, birthday cake toppers and other special occasion cake toppers.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Refunds, Exchanges and Cancellations
Please make sure that the fonts and colors you selected are to your liking prior to placing your order. Due to the custom nature of each order, we do not offer refunds. If your topper or accessory you receive is different from what you selected (letter, font, or color) we will make every effort to exchange the custom piece at no additional charge as long as time permits (color substitutions are not allowed). Due to the nature of processing times and seasonal schedule, once your order is placed and paid for production begins, therefore we cannot cancel or refund any portion of your payment. All toppers and accessories are custom made there are no returns, so please take care when ordering and consider all sales final.
Review Policy
In the event that a mistake may have occurred whether by us, or other outside sources such as the shipping carrier etc, we thank you ahead of time for your understanding and cooperation. We strive to give 5 star service providing quality merchandise at an affordable price. If you are pleased with your order give us a positive review. If you are not pleased, let us know via email before leaving a review and we'll work to make it a positive experience!
Customer Responsibility
It is the customers responsibility to make sure there is adequate time for the order to be custom produced and shipped per our production and shipping terms. Orders will be shipped to the shipping address provided by the customer unless otherwise indicated by customer, we are not responsible for shipping address errors created by the customer. We are not responsible for ordering mistakes, typos, incorrect event dates or dissatisfaction with any of your choices. By purchasing from our store it means you have read and understand what our products and policies are. Please take care when ordering and consider all sales final.
How can I contact you?
Convo us! We are a small company that holds regular business hours of 930am-630pm EST M-F. We often respond the same business day. During our really busy season we may get back to you within 48 hours depending on the volume of inquiries. If you have a question about when your order is going to ship, please note that the processing times and or anticipated ship date is on your order. We understand that planning a wedding or a special event can be a very stressful time and we try our best to make your transaction process as smooth and stress free as possible, however any rude messages will not be tolerated and your order maybe rejected or cancelled at our discretion. We'd hate for that to happen because we love all of our customers!
When will my order ship?
All of our items are custom made to order, we DO NOT have items in stock. Plain or glitter cake toppers ship in 15 business days (approx 3 weeks), crystal toppers ship in 25 business days (approx 5 weeks). We work on the Business Day calendar, business days do not include weekends, or holidays that may fall on a weekday. Please see our Rush Service FAQ if you need your order sooner than the times listed above. Please understand that once your package leaves our office we are not responsible or liable for damage, late delivery, or lost packages. Transit for USA is 3-5 days. International transit is 4-6 weeks.
Do you accept Rush Orders?
Yes! On some listings you will see SHIP MY ORDER in the options and choose your selection. On other listings at checkout you can select your rush options. A Rush Service Order means your order has been placed as a priority and bumped to the top of our production list ahead of all the other orders placed before yours. It does NOT mean Overnight or Express shipping. All custom orders are carefully hand crafted and created to your specifications and require a certain amount of production time. To be stress-free, if it's too close to the event date and you are worried your order won't make it in time, it's not worth the stress for you the customer and our staff. We accept rush service orders at our discretion.
Custom and personalized orders
If you have a special logo, phrase or image, send us a convo with your idea or image file attached and let's go from there and we'll see what we can do!