MiniatureStore

Shop policies

Last updated on June 24, 2015

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Welcome to MiniatureStore ! Our aim is to offer a unique range of handmade items as well as an eclectic mix of Antiques Vintage Finds and Collectables. Our range of high quality miniatures are purchased by collectors all over the World and we value our loyal customers and welcome new customers to our shop. We pride ourselves on excellent customer service and have been trading online from the United Kingdom since 1998. We hope you enjoy looking at our products.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

We accept most forms of payment - Paypal and Credit and Debit cards are welcome. We can also accept direct bank transfer by request usually for larger orders. If you wish to pay by a means not listed please send us a message and we will do our best to accommodate your request.

Shipping

We aim to package all our items with great care so there is minimal risk of damage in transit. As most of our items are handmade there can sometimes be a short delay in despatch particularly at busy periods such as Christmas. We aim to despatch most items within 7 days of receiving your order
All our items are sent tracked so you can follow your order as it crosses the globe !
For larger items such as furniture we can offer a competitive delivery service within the UK and can quote for this on request.

Additional policies and FAQs

We welcome enquiries for custom products and special commissions.