TheCraftandCupboard

Vintage Inspired Digital Downloads - Events & Decor

Pembina, North Dakota

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    The Craft and Cupboard is now a shop for adorable vintage-inspired digital downloads. Find your favorite printables for special events and the home.

Announcement

Last updated on Nov 11, 2021

The Craft and Cupboard is now a shop for adorable vintage-inspired digital downloads. Find your favorite printables for special events and the home.

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Katelyn

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Katelyn

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About TheCraftandCupboard

Sales 5,167
On Etsy since 2015

The Bride To Be Who Fell In Love With Decor Creation

Shop members

  • Katelyn Sawatzky

    Owner, Creator

    Among many things I am a graphic and web designer, craft maker, and dog lover. After I spent 100+ hours doing decor for my own wedding I realized I enjoyed it too much to stop just because the wedding was over. I hope you enjoy my creations :)

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

How soon will I receive my item? USA

I ship my orders out for my American buyers once a week on Fridays. I have a courier bring them North Dakota (as I'm in Canada) so I can use USPS which is super fast! I use First Class Mail which usually takes 2-4 days to arrive.

How soon will I receive my item? Canada

I send my orders out for my Canadian buyers with Canada Post on Fridays or Mondays typically. Once it is in the mail system it takes an average of 1-2 weeks to arrive within Canada.

How soon will I receive my item? International

I ship international orders with First Class International Mail via USPS. This service does not have a quoted delivery time but arrives within 1-3 weeks on average. There may be delays due to international customs. Please note that the mail system is out of my control and these times are estimates. You will get a tracking number so you can track the progress of your item until it leaves the United States.

How can I personalize my custom order?

To customize an order you can add your customization in the “personalization” box where I ask for your event date, or in the notes to seller section upon checkout.

Once purchased, how long until my order ships?

I ship my orders once a week on Fridays. There is typically a processing time of 2-7 business days until your order ships, however, it depends on when you purchase your order which will also determine when your order will ship.

What is your processing time?

There is a 2-7 business day processing time. Processing times are due to the fact that my items are created from scratch by hand and take time to create for you. I’ll always message you to let you know when your order will ship and when you can expect your order to arrive.

How do I track my order?

To track your order click on “You > Purchases > Track Package - button". I recommend tracking your order because if there are any issues that arise (unable to deliver your order for some reason etc.) you can catch it right away and contact your local Postal Service and locate the item before it is returned to sender. Postal systems usually keep an item for 1-2 weeks at a local sorting facility before they return it back to the sender so it is your responsibility to keep your eye on your order and receive it.

Why did I get charged a customs fee? And why won’t you pay it for me?

If an order is shipped internationally, it may be subject to import taxes, customs duties, or value-added tax (VAT fees charged in the EU) imposed by your country. These charges will be due once the order arrives at your country of destination. Etsy sellers dont have a responsibility for these additional charges that may apply. Buyers are responsible to pay any duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price/type of item/package weight/dimensions, origin country, and the taxes/duties/fees of your country. Etsy sellers cant predict which, if any of these fees will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes.

How and when do I qualify for free shipping?

As a US buyer, if you spend over $35 USD by purchasing 2 or more items, you are eligible for free standard shipping (2-5 day delivery via First Class Mail USPS) This is the only way to receive free shipping outside of free shipping events.

Why are there no refunds for items that arrive after my event date?

To avoid this issue simply order with enough time to receive your order. I recommend a minimum of 2 weeks before your event but the more advance you order the better. There are no refunds because it is a buyers responsibility to plan for their event accordingly - all sales are final.

Seller details

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