Returns & exchanges
Payment
Contact me if You want to reserve item.
Delivery
Shipping number is not visible in autralian post tracking site, its visible all over the world but not in Australia. So please not that you will not see tracking details in australia.
https://tools.usps.com/go/TrackConfirmAction
All items are shipped from Berlin, Germany, Europe. Items will be shipped with registered priority mail.
Shipping time to USA is about 4 - 10 days.
Europe 2 -5 days.
Patkas is family operation so please be patient. Sometimes we just have some unexpected situations with my kids and have to slow down with orders for few days.
If your item is lost by post, i will refund you money after completing complaint from my post office.