Announcement
✔️Delivery time is usually 6-12 days for USA. It is 5-8 days for Canada. It is 3-8 days for European countries and 14-25 days for Australia and New Zealand.
✔️For express shipping you can choose Express Shipping options. In express shipping, I must write your phone number to coordinate with you the delivery date. Please write the phone number on the ''Note to the Seller'' when placing the order.
✔️All US orders are shipped with USPS. All orders are sent with a tracking number. You will receive this tracking number by e-mail once your order has shipped.
✔️Delivery time may take longer during holiday seasons or due to custom delays, etc... These situations are beyond my control and I sincerely seek your understanding and patience on this :) Thank you so much...
✔️Welcome to my shop, I have almost everything that you are looking for. All handmade jewelry works are done by me. Feel free to let me know if you want to place a custom order as I will be more than happy to meet and exceed your needs:)
✔️Bridal Orders and Bulk Orders, please contact us, I offer discounts.
✔️All items are ready to shipping. Single item ( or less than 4 ) order will be shipped one day after payment.
✔️I can make any silver and gold necklaces in my shop with sterling silver or gold filled chain. Adjusting plated chain length and changing beads or version with no extra charge.
✔️The order is sent as a gift. There is no invoice inside the package.
✔️Need your jewelry by a certain date? Please be sure to check with us whether this is possible : )
✔️I ship orders to your ETSY ADDRESS only, so please update! Please leave your mobile at check out for express delivery and make sure your address is not P.O.Box.
✔️I invite you to leave positive feedback when your order is received. Your positive feedback is very valuable to me.
✔️My jewelry is guaranteed: If there is ever something wrong with an item, I will either repair, exchange or replace it--free of charge. Your satisfaction is my top priority. If you have any questions just send me a convo.
✔️Thank you very much for visiting ZeyJewel! and please come back often.
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Reviews
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brennemanfrog on Mar 22, 2024
5 out of 5 starsWell made, nice artistic quality. Good shipping and packaging. Lovely necklace with quality clasp. Thank you. 😊
Zeynep responded on Mar 24, 2024
❤️Thank you so much for the 5-star review!🙋🏻♀️💕
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marcella9923 on Feb 29, 2024
5 out of 5 starsNicely crafted dainty beaded necklace! Promptly shipped! Reasonably priced!
Zeynep responded on Feb 29, 2024
❤️Thank you so much for the 5-star review!🙋🏻♀️💕
Updates
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Where's my order?
All US orders are shipped with USPS. All orders are sent with a tracking number. You will receive this tracking number by email once your order has shipped. Use this to stay updated on where your order is, unfortunately I don't have more information that what is provided with the tracking number. Please contact me if you do not receive your order with 30 days.
Express Shipping Options
For express shipping you can choose Express Shipping options.
In express shipping, I must write your phone number, to coordinate with you the delivery date. Please write the phone number on the ''Note to the Seller'' when placing the order.
Wholesale availability
I do Custom Bridal Orders, Personalized and Bulk Orders, please contact me, I offer discounts.
I put in the wrong address and now the package is shipped!
I am not responsible for customers inputting the wrong address. If the item hasn't been shipped I will gladly change the address. Once shipped I am no longer responsible and cannot refund your order.
Gift Wrapping and Packaging
All pieces of jewelry are packaged in a beautiful envelope inside a box, ready to give as a gift. Please send me a note if it is a gift, and I will write your blessing on the greeting card.
My jewelry broke, what do I do?
I can repair or replace broken items within 3 months of purchase. Please send me a photo of where your item broke.
Exchanges/Re-Work if the size isn't right?
Please contact me within 14 days of receiving your jewelry if you would like to exchange a length or size. Please note there is a re-work fee for adjustments/exchanges. This fee covers labour and shipping.
Gold/Silver Plated and Beadwoven Info & Care Instructions!
To ensure your piece stays sparkly for a long time, make sure to remove all jewelry before showering, swimming or any other contact with water which will tarnish the jewelry. Avoid contact with perfumes, lotions, sunscreens or any other chemicals. After wearing the piece, it is best to clean it with a dry cloth and store it in a cool, dry place such as your gift box.
Feedback
I will be very appreciated if you give me a positive feedback. Please don't give a negative/neutral feedback before contacting me. If there is any problem I will do my best to make you satisfied!
♥ Please Note ♥
Delivery time may take longer during holiday seasons or due to custom delays, etc. These situations are beyond my control, and I sincerely seek your understanding and patience on this :) Thank you so much.
Seller details
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