It's easy! Simply follow the below steps:

1. Choose colour of the item
2. Choose quantity of the item
3. Add item to your shopping cart
4. Go to your shopping cart
5. Write your instructions at 'add an optional note to seller' comment box
6. Personalisation given should be UPPERCASE to avoid error

For example:
Initials: RBH
Names: IAN SMITH

7. Choose your shipping preference and proceed to checkout
8. Sit back and wait :)

At Vantler Leather, we aim to ship your order out as soon as possible. However, all item are made to order and will takes about 3 to 5 business days, depending on our workloads.

If you needed it rush for an occasion, please message us before placing an order.

Processing time do not including shipping time. Please take this into consideration along with the shipping times when estimating your order to arrive at your door.

Thank you for supporting Australian :)

Shipping Time:
✈ Metropolitan: 3 to 5 business days*
✈ Outskirt: can takes up to 10 business days*

Types of Shipment Available:
✈STANDARD PRIORITY MAIL (non tracking)
As it does not comes with tracking, we will not be able to do anything for you should it lost. If this is a concern for you, please choose Registered Post when checking out.
✈ REGISTERED POST
Comes with tracking with additional $4 for a peace of mind.
✈ EXPRESS POST
Next day delivery* with tracking for additional $9. Express shipping does not comes with express processing time.

* All shipments subject to delay. Express Post next day delivery is guaranteed by Australian Post if located within Express Zone.

Shipping Time:
✈ generally takes about 5 to 14 business days, subject to delay.

Shipment:
✈ All shipments will be shipped via DHL eCommerce
✈ Your local post will take over once reaches your country.
✈ All shipments comes with tracking.
✈ Buyer to responsible for all Customs Charges and Taxes.

How to track my order?
✈ Tracking link is included in dispatch notification when dispatched.
✈ Alternative tracking link can be provide upon request once package reaches destination country as tracking system may not work properly between 2 courier companies.

International Express Shipment is available and generally takes about 2-5 business days. This upgrade does not comes with expedite processed of order.

Vantler Leather proudly uses full grain vegetable tanned leather, the toughest and sturdiest leather in the industry. Full grain is the outer layer of a hides where it has not been processed to remove the imperfection. Therefore, the beauty of scars and marks that may present in Vantler Leather's product carries a unique personality.

🐮 Leather darken as it aged, especially direct sunlight.
🐮 Stiffness may result of leather dry out. Apply leather moisturiser to hydrate and enhance the luster of your leather product.
🐮 Surface dirt can be wipe off with damp cloth and let dry.
🐮 Avoid prolonged contact with water to maintain its appearance and durability.

Unless an error is made on our part, returns, refunds and exchanges are not accepted due to the custom and personalized nature of these pieces.