candyfoxx is taking a short break
Reviews
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Ari on Jul 13, 2021
5 out of 5 starsGreat earrings, I love them!! and the seller was very sweet and helpful. Thank you very much! :)
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Carl on Apr 27, 2021
5 out of 5 starsIt took a while to get them, but I am pleased with the purchase. I’m going to order more colors so I can mix and match.
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Patrie on Apr 19, 2021
5 out of 5 starsBeautiful! It would be great know the tribal origins of the design.
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lilischumann0605 on Feb 23, 2021
5 out of 5 starsThank you very much again. This time I try don't to loose them due to wearing a mask ☹
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Annabel on Jan 21, 2021
5 out of 5 starsThese earinga are simple but dramatic at the same time. I plan on wearing them every day!
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Pooya on Dec 7, 2020
5 out of 5 starsBeautiful piece, and it traveled all the way from Lithuania to US. Worth the wait
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CandyFoxx, who are you?
Shop members
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Algina Midverė
Owner, Maker, Designer, Curator
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Rokas
Curator
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Amelija
BABY BOSS
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Gift wrapping and packaging
• Your jewelry will come in a small package ready for gifting
• Shipping gifts directly to the recipient are always welcome.
• I can include a personal note as requested, just leave us the info in the note to seller at checkout.
Care instructions
• Our jewelry is water-resistant, but not waterproof, so we highly recommend to avoid direct contact with hot water (like bathing or going to sauna)
• You can easily clean polymer clay earrings (without resin) with rough clothe and soapy water. After that rub them with a small amount of oil.
• Earrings with resin you can clean with soft and soapy clothe.
How can I track my order?
• You can track your package here: http://www.track-trace.com/post
you need to select your country from the list while tracking with options.
• Some local postal services do not provide on-line tracking for international registered airmail. Such as United States post. We can track your package on site of Lithuanian post, it shows the last place in Lithuania where your parcel was registered:
http://www.post.lt/en/help/parcel-search
Unclaimed packages
• If your package was returned to us as unclaimed we'll contact you for further information on delivery or canceling an order.
• Redelivery will cost 3€.
Can I change shipping address?
• You can change shipping address after purchase if your order has not been shipped. Please, convo us with the correct address as soon as possible.
Lost packages
• Package is considered as lost if it doesn't come within 8 weeks from posting date and tracking does not work.
• We will fill in the claim about the lost on our own. We hold all the responsibility for the claims.
• While the claim is being proceeded, we would resend the same items to you or refund the full amount of order - you choose the best option for you.
Refund
• If you receive jewelry which is damaged during transmission was damaged (we will ask for a photo though), we will issue a full refund for you or replace it with identical one.
• If you receive an item in good condition but for some reason you want to send it back and get a refund, shipping costs are not refundable.
• Refund will be provided after receiving the item.
• You can send us the scan or photo of shipping receipt of the package - we'll proceed you return / exchange immediately.
Estimated shipping time
After your items shipped it will take to arrive to:
North America: 2-3 weeks
Europe: 1-2 weeks
Australia, New Zealand and Oceania: 3-4 weeks
Asia Pacific: 2-3 weeks
Latin America and the Caribbean: 3-4 weeks
North Africa and the Middle East: 2-3 weeks
Sub-Saharan Africa: 3-4 weeks