►Instant Downloads:
Your digital file will be available to download right away after purchase.

►Made-to-order Downloads:
Your personalized files will be ready to download within 24 hours after purchase.

►Physical Products:
The processing time to prepare the product you ordered is 2-5 business days. Once it is handed to the shipping company, the estimated delivery times are within 1-7 weeks. Each order will be provided with tracking numbers for you to know the status of your shipment.
Note: There may be delays approaching the holiday season. Please order ahead of time.

I don't accept private commissions but I'm open to theme suggestions! Kindly send me a convo to see whether I can drop a new theme before your event's date.

If you ordered physical goods, a tracking number will be provided to let you know the status of your shipment.

If you didn't find a tracking number, please kindly check the product title & description again to make sure of the type of product you ordered. The product you ordered might not a physical product to be shipped to your home address, but a digital file. You can find your files in the "Purchases and Reviews" section of your Etsy account.

If you are located in the US, we are partnered with an online print company called Prints Of Love. Use my coupon code: POPOBELL10 to get a 10% off your orders of $49 or more to print out your digital file orders. Visit them from this link: https://printsoflove.com/ref/popobell/

Yes, hit me up a convo if it's within the theme I have in my shop. I will create a new listing for you.

To access your digital files from your account:

Sign in to Etsy.com with your web browser (not from Etsy app) and go to Your account.
Go to Purchases and reviews.
Next to the order, select Download Files. This goes to the Downloads page for all the files attached to your order.
You can also go back to the item’s listing page, where you should see an “Instant Download" message on the images for the item.

There are generally no limits on when or how many times you can download a file. In most cases, you can access a file at any time on your Purchases page, provided the transaction hasn't been canceled or removed.

If your payment is still processing, the Download Files button will be gray.

If you purchased an instant digital download as a guest, you'll find a link to download your files in the receipt email that was sent to you after purchase.

Made-to-order digital items will be sent once I have finished them. If you no longer have access to the email account you used to make the original purchase, please send me a convo to discuss how I can send you your files.

1. Please sign out from the account you are on now
2. Open a browser (Safari, Chrome, etc.), go to etsy.com, and sign in the same way into your account when you place your order, which is with an Apple ID, and choose "hide my email"

Note: If you are on the app, you cannot get your downloads. You have to use the browser on your phone.