VaultWorkshop

793 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Currently on hiatus, my apologies! :)

Announcement

Last updated on 17 Sep, 2021

Currently on hiatus, my apologies! :)

793 Sales

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Vault Workshop

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Vault Workshop

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About VaultWorkshop

Sales 793
On Etsy since 2017

Shop members

  • vaultworkshop

    Owner

Production partners

  • Print-on-demand Drop-shipper

    Chatsworth, CA

    A fulfilment, warehousing and shipping service for small online retailers.

Shop policies

Last updated on 20 Dec, 2020

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on 07 Nov, 2023

Frequently asked questions

I entered the wrong shipping address, what shall I do?

If the carrier isn’t able to deliver your order because of a wrong address, or if the package was unclaimed, you will be responsible for the cost of reshipping. Please contact me.

I received a wrong/damaged order, what should I do?

I am so sorry if your order is wrong or has arrived damaged! To help me resolve this quickly for you, please contact me within 7 days including photos of the damaged product, your order number and any other details you may have. I will get back to you with a resolution as quickly as possible.

I've purchased the wrong size, can I swap it?

No, sorry - I do not offer size-exchanges. Please bear this in mind when making your purchase. Please contact me if you wish to return an order and then repurchase in the correct size.

How long should my order take to arrive?

Usually, for my 'POD' items it takes 3-7 working days for your order to be ready for dispatching. After it is dispatched, the average shipping times are as follows:

USA: 3-4 working days
Australia: 2-14 working days
Japan: 4-8 working days
International: 10-20 working days

For my 'Handmade Props' I aim to dispatch these within 3 working days. After it is dispatched, the average shipping times are as follows:

Delivery to the UK via Royal Mail 2nd Class aims for 3-5 working days (1st Class upgrade aims for 1-2 working days)
Delivery to Europe and Ireland via Royal Mail International Standard aims for 3-7 working days
Delivery to US, Canada, Japan, Australia & New Zealand via Royal Mail International Standard aims for 5-7 working days

How are your products made and where will my order ship from?

For my 'POD' items I work with a print-on-demand drop-shipper. They have locations worldwide, so depending on your location, your orders are printed and shipped from the facility that can do it most efficiently.

For my 'Handmade Props' these are made and dispatched from the UK and handmade by myself.

Do you offer refunds?

Please contact me within 14 days before returning any item. After we have arranged the return you will have a further 14 days to send the product to me at your own expense.

Seller details

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