Announcement
Thanks for shopping FindingJoyVintage, a home decor shop curated by a lover of classic beautiful things.
🌟Please follow @FindingJoyVintage on Instagram for new listings and updates! (www.instagram.com/FindingJoyVintage)
🌟Favorite this shop on Etsy so you never miss a new listing: http://etsy.me/2DWq8J0.
🌟If you are in the Richmond, VA area, please visit my booth FJV at Coalfield Station Antiques located at 13597 Midlothian Turnpike, Midlothian, VA 23113. Phone: (804) 794-7425.
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Reviews
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WaterNymph on Nov 2, 2019
5 out of 5 stars⚜️🌳 ⚜️ Absolutely love, love, love, LOVE this planter with green berries ball on it! Perfectly packed! Seller is lovely to deal with too! Fast shipping. ⚜️🌳⚜️
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Lyndal on Sep 5, 2019
1 out of 5 starsI spent hours looking for the perfect Chinoiserie serving tray. Finally found this beautiful delicate piece and it arrived broken in pieces. I’ve ordered a number of vintage fragile items from Etsy and each seller has taken great care in wrapping each item carefully with a lot of buffer between the items and the box in which it was shipped. This is the first time I have received a broken item through Etsy. The seller did not package the fragile item with care. She wrapped it in one layer of bubble wrap with some bits of newspaper and shipped the porcelain vintage item in a small used Amazon box. Had the seller taken greater care in wrapping this item, likely that this would not have occurred. I’ve not seen such lack of care / minimal wrapping on a fragile item to date. Could have been easily avoided!
Sule responded on Sep 5, 2019
Hello Lyndal, I am very sorry the plate broke during shipping and have issued you a full refund as we discussed. I share your frustration, as I carefully packaged your order as I always do, including SEVERAL layers of bubble wrap and sufficient padding around the wrapped item. Breakage is rare but always possible given the fragility of the items I ship. You mentioned a used box in your review, and I remind you that my shop policies clearly state that I sometimes recycle shipping materials when appropriate and available in an effort to reduce waste. Finally, I would like to thank you for your feedback, which is helpful to me as I strive to maintain my shop's 5-star rating. Customer satisfaction is extremely important to me! All the best, Sule
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Lori on Aug 23, 2019
5 out of 5 starsBeautiful jar and was packed well. Great seller. Thanks a bunch.
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Pamela on Aug 14, 2019
5 out of 5 starsIt’s beautiful!! It shipped on time and now it’s the perfect add to my living area!
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Marilyn on May 10, 2019
5 out of 5 starsThis Tulipiere arrived in great shape as it was packed very well. It is everything I expected and more! Beautiful. I have had Rhododendron blooms in it and it was gorgeous. The seller was timely, packed the item well, and a pleasure to shop with her
About FindingJoyVintage
Vintage home decor shop curated by a lover of classic beautiful things, especially chinoiserie, blue and white ceramics, and vintage brass.
Shop members
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Sule
Owner, Curator
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Welcome to FindingJoyVintage
We hope you enjoy browsing our shop. We search Central Virginia and beyond to bring you an interesting mix of vintage items that we believe will enhance your home. We love blue and white, chinoiserie and vintage brass among other things. Please let us know if you have any questions and if you are looking for something specific. Happy shopping!
Shipping and Packaging
Items are shipped out in 1 to 2 business days unless otherwise noted. Once shipped, you will receive an email with tracking information. For certain items I will add insurance. I carefully package each item to ensure it arrives to you safely. I typically pad each box with layers before placing the wrapped item you purchased inside. If it is a ceramic/porcelain/glass piece that is especially fragile, I use layers of bubble wrap to wrap each piece. I try to be environmentally conscious when packing items but not at the expense of the safety of the items during shipping. At times I will recycle shipping materials when possible to reduce waste.
Problems with your order?
We do not accept returns or exchanges. However, if you receive your order and there is a problem, please contact me immediately and I will do my best to remedy. I want my customers to be happy with their FindingJoyVintage purchase.
Item Descriptions and Questions Before Ordering
I strive to describe items as accurately as I can based on the knowledge and experience I have gained over the years, as well as thorough research when possible. I do not claim to be an expert however.
Please feel free to contact me with any questions regarding an item before ordering, since we do not accept returns or exchanges. I am happy to answer questions and provide additional photos if possible.
I realize its sometimes difficult to get a feel for an item online rather than in person so don't be shy. Your satisfaction when shopping FindingJoyVintage is a priority!