MaisieandMurphy

Embroidered pieces for animal & dog lovers to treasure

Glasgow, Scotland
| 3,164 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth dispatch

Has a history of dispatching on time with tracking.

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Average review rating is 4.8 or higher

Announcement    We have 2 week processing time before your order will be posted as all of our items are made to order!

Announcement

Last updated on 10 Dec, 2023

We have 2 week processing time before your order will be posted as all of our items are made to order!

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Cara

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Cara

Reviews

Average item review
5 out of 5 stars
(601)
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About MaisieandMurphy

Sales 3,164
On Etsy since 2016

Combining my passions to bring you something totally unique- we hope you like our designs!

Shop members

  • Johnnie the human

    Occasional Helper

    The best at pushing me to believe in myself. Helps out when we are super busy in all aspects of the business. Gold star for Johnnie 🌟

  • Murphy the kerry blue terrier

    Assistant

    The Murphy from Maisie&Murphy. Murph boy is the inspiration for our business along with Maisie who is no longer with us. He is the best company and never fails to cheer us up when we are stressed

  • Luna the kerry blue terrier

    Assistant

    The newest addition to our family! Meet Luna who we rehomed through the kbt rescue- hence why 10% of sales from kbt products gets donated to the rescue. She is usually found distracting me or alerting me that a parcel has arrived (LOUDLY)

  • Cara the Human

    Owner, Creator, Customer Service

    Cara (me) the owner and creator of Maisie&Murphy. Every single design is created by me and every order embroidered, packed and posted by me! Most of the time I’m a one woman band so all support is appreciated

Production partners

  • Print shop

    United Kingdom

    Printing our designs onto phone cases

  • http://www.awesomemerchandise.com

    England, United Kingdom

    Printed pocket mirrors

  • Print shop

    United Kingdom

    Prints our design onto the phone cover

  • Print shop

    England, United Kingdom

    Prints the design onto the cushion covers

  • Vistaprint

    United Kingdom

    Printing of our designs onto mugs. Mugs made in China- printed in U.K.

Shop policies

Last updated on 25 Oct, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on 07 Nov, 2023

Frequently asked questions

UK SHIPPING

All UK orders will be sent Royal Mail 2nd class SIGNED FOR. This provides confirmation of delivery and buyer and seller security against lost or damaged parcels. This does require the recipient to be available to sign for the order on delivery or the parcel will be held at your local depot until someone is available to sign for the parcel. Please use the tracking information to arrange redelivery or follow instructions on the red card left to collect your order.
Your shipping method can be upgraded on request for the appropriate cost.

SHIPPING OUTWITH THE UK

CURRENTLY UNAVAILABLE- due to shipping delays and custom charges we are not currently offering international shipping. We do not have a timescale for this.

CARE INSTRUCTIONS

Clothing:
Wash on a full cycle at a low temperature (we suggest a cold wash if possible)
Do not was above 30 degrees
Do not iron on design
Do not tumble dry

Shopper bags:
Spot clean only
Do not iron

Makeup bags:
Spot clean only
Do not iron

ENVIRONMENTAL POLICY

Maisie&Murphy is committed to minimising the impact of its activities on the environment.
The key points of its strategy to achieve this are:
* Minimise waste by evaluating operations and ensuring they are as efficient as possible.
* Actively promote recycling both internally and amongst its customers and suppliers.
* Source and promote a product range to minimise the environmental impact of both production and distribution.
* Using as far as possible sustainable products which are ethically made.
* Meet or exceed all the environmental legislation that relates to the Company.

🌟Please help support our mission by reusing or recycling our packaging. 🌟

GREEN PACKAGING

T-SHIRTS AND SHOPPER BAGS
Wrapped in acid free tissue paper inside a fully recyclable cardboard PIP box.
EXTERNAL SIZE: 345mmm x 240mm x 22mm (13.6" x 9.5" x 0.8")

JUMPERS
Paper mail sacks secured with Self adhesive biodegradable paper tape.
Fully Recyclable, Biodegradable & Compostable
Manufactured in the UK from brown kraft paper sourced in the UK / EU.

MAKEUP BAGS AND PENCIL CASES
Wrapped in acid free tissue paper inside a ‘do not bend’ cardboard backed envelope and sealed with Self adhesive biodegradable paper tape.

MUGS
We reuse our mug packaging. We are Reducing our carbon footprint by using materials again instead of discarding.
Secured in cardboard protection and wrapped with re-purposed bubble wrap.

Sizing details

Sizing measurements are in the product description of every listing. As we make every garment to order we always recommend comparing to an item of your own clothing that you are comfortable in to be sure.

Sizing differs for tees, sweatshirts and hoodies so please check individual information.

For context one of our regular customers is a UK12-14 and describes the medium as the perfect fit with some room.

CHRISTMAS 2021

FINAL ORDER DATE- 8th December
*subject to change should we get too busy and need to extend our 2 week processing time !*

Shipping methods
Please note purchasing faster shipment does NOT reduce our processing time. It just means once posted it will reach you quicker!

2nd class £3.90- cut off Friday 3rd Dec
1st class £4.70- cut Off 4th Dec
next day delivery £8.00- cut off 8th Dec

Royal Mail usually experience delays at Christmas which is expected to be worse this year. These timeframes are estimates and NOT guaranteed to arrive so please order with as much time as possible to ensure your order arrives on time !

PROCESSING TIME

This is how long we need to make your order. We currently have a 2 week turn around time for all orders. Although we do try to ship sooner than this, it is not always possible.
Shipping then takes an additional 3-5 business days (mon-fri) to reach you.

Please ensure you order with enough time for when you need your order. Always order at least 3 weeks prior to the date you need it.

This is subject to change during busy periods.

Seller details

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