Announcement
Dear Customers, russia invaded our country. However we continue to work. All orders are in the safe place. We successfully ship and delivery our parcels. Express shipping is available. Stay strong and take care!
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Currently the store owner in Portugal. The workshop and team are located in Ukraine.
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Reviews
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Erica on Nov 26, 2023
5 out of 5 starsLove my new coat. The attention to detail and quality of the product is top notch. The quality of the sewing is 10/10. This is my second coat and highly recommend this company for a high end product.
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leemcarl on Oct 25, 2023
5 out of 5 starsBeautifully made coat ❤️ The ornate vintage pattern of the black wool goes well with the modern cut. A++ PS: It was shipped on Sep 20th in Ukraine and arrived Oct 23rd (US East coast)- I expected it to be a far longer wait so for US buyers please don’t be discouraged by the distance!
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Danielle on Mar 18, 2024
5 out of 5 starsThe seller answered any questions I had about shipping very quickly and was very thorough in getting my measurements. The dress is beautiful and I can't wait to wear it for my wedding.
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Gyöngyi on Mar 18, 2024
5 out of 5 starsMaria was very cooperative with all the changes I requested, including those in size due to my petite frame and the addition of a small inside pocket. She replied quickly and did an excellent job in crafting the coat.
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Sign in with Apple user on Feb 28, 2024
5 out of 5 starsDid not disappoint one bit. The most beautiful dress I’ve ever seen. Service was excellent and dress arrived in a timely fashion. Absolute perfection!
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wildfireme63 on Feb 27, 2024
5 out of 5 starsThank you for this beautiful coat! Fits perfect! Warm and sophisticated. Love it😀
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Midori on Feb 22, 2024
5 out of 5 starsThis is the fifth coat I order from this shop. What can I say? Incredible, fabulous coat! Mariia and her mother exceeded themselves this time and made this custom masterpiece for me. Exactly the way I envisioned it to be. If you are ever hesitant to order from this shop, please don’t be! You will not be disappointed, I promise. They really know everything about coats. Such a competently made piece, full of refinement in every detail. Thanks a lot to Mariia and her mother! I am so in love with my coat ❤️
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Sheila on Feb 19, 2024
5 out of 5 starsThe dress is a dream. Maria has been very responsive and quite helpful from the start until I have received the item. She offered choices and answered my questions in detail prior to ordering. I have requested for some sea details on the embroidery and they were able to modify it accordingly. I am grateful. Everyone loves the wedding dress. There was a slight delay on the dispatch but it has been sorted quickly.
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thewalkinglady on Feb 17, 2024
5 out of 5 starsMy coat arrived this morning. It is beyond my expectations! It is beautifully tailored and fits perfectly. It'll be a piece I wear with pride for many years to come. Highly recommend!!!!!
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Privacy
This Privacy Policy does not apply to the practices of third parties that We do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly via convo or email at ateliersumarokova [!at] gmail.com
Why I Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
· as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
· when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
· if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
· as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. We use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. We share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge my business, We may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, We may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 4 years.
Transfer of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe some of these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Kolomoiets Mariia, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ateliersumarokova [!at] gmail.com Alternately, you may mail me at:
Kolomoiets Mariia, str. Fabra 9/16, Dnipro, 49000, Ukraine
More information
Frequently asked questions
Custom and personalized orders
We can slightly amend all our items if you like us to. E. g. make other pockets, change the length or collar etc. If you want to customize one of our items or make something completely unique, please contact me before you place the order. We will discuss everything and I will give you the final price
Sizing details
After you make the order, we will contact you to ask for your individual measurements. It is included in the price. If you don’t tell us your individual measurements, we will use standard measurements for the size you indicate while placing the order.
Color
Actual colors may slightly differ depending on your computer monitor, we keep them as true to life as possible.
Exchange and alterations
We gladly make the exchange or alterations. You are responsible for any shipping cost associated with the exchange or alterations.
Returns
All of our orders are handmade and made to order. Due to the nature of our process, we regretfully do not accept returns or issue refunds once an item has been shipped.
If, for any reason, you wish to cancel your order prior to shipment, we are happy to accommodate your request. Please note that in such cases, a 50% refund will be issued, as the remaining amount will partially cover the material and labor costs already incurred.
We appreciate your understanding and cooperation in adhering to our shop policies. However if you have any issues after receiving your order, please don't hesitate to contact us.
Custom and personalized orders
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.