FocusonGlamour
Clothing : Accessories : Gifts
Stockport, United Kingdom
Announcement
Last updated on Jul 8, 2023
Handmade clothing, accessories and gifts
Featured in Good Housekeeping magazine
Commission and made to order pieces are gladly accepted
Featured items
Items
All Items
Reviews
4.5 out of 5 stars
(467)
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Josephine on Dec 22, 2023
5 out of 5 starsThis dress is amazing !! Love the material !! It's soft and I love the style ! Just what I wanted . Communication was awesome and the shipping was excellent ! Got it right on time! I thank you! have a fantastic holiday.
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Beth on Nov 25, 2023
5 out of 5 starsLove this little white shirt and the peter pan collar. It is exactly what I wanted!
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elmiragulch on Nov 18, 2023
5 out of 5 starsEven though the first item was faulty, the seller gave me 5 star customer service, item looks great on. Thank you
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Jamie on Apr 15, 2024
5 out of 5 starsAbsolutely perfect, a little touch of Scotland to every outfit. Thank you.
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Ann on Apr 2, 2024
5 out of 5 starsReally love this scarf. I've a matching brooch bought elsewhere, which will look stunning with this. So pleased I found you. Xx
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yvonnekelly50 on Mar 29, 2024
5 out of 5 starsQuality necktie perfect. Exactly what I wanted Brilliant service
Shop policies
Last updated on
May 10, 2022
Welcome to Focus on Glamour/ new items are listed weekly.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
I accept payment by Paypal, postal orders, cheque, gift-cards and card payments. Please don't hesitate to ask should you require assistance.
Shipping
Items will be shipped via Royal Mail with First class postage. As most of the items are made to order please allow 14-21 days for shipping.
All other items will be shipped in 7-10 days on cleared payment.
All other items will be shipped in 7-10 days on cleared payment.
Additional policies and FAQs
Alterations and made to order garments can also be commissioned.
Privacy
This privacy policy describes how and when I collect, use and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or it’s related sites and services.
This privacy policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy privacy policy to mean more about its privacy practices.
Information I collect
To fulfil your order, you may provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a dress, for example), if you contact me directly.
Why I need your information and how I use it
I rely on a number of legal bases to collect, use and share your information including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interests to improve my services; and 2) compliance with the Etsy seller policy and terms of use. I use your information as necessary to comply with my obligations under the Etsy seller policy and terms of use.
Information sharing and disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share your information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy seller policy and Etsy terms of use.
* service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* business transfers, if I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* compliance with laws. I may collect, use, retain and share your information if I have a good faith belief that it is reasonably necessary to a) respond to legal process or to government requests; b) enforce my agreements, terms and policies; c) prevent, investigate and address fraud and other illegal activity, security or technical issues; or d) protect the rights, property and safety of my customers, or others.
Data retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my privacy policy.
However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of personal information outside the EU
I may store and process your information through third party hosting services in the us and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on privacy shield as the legal basis for the transfer, as google cloud is privacy shield certified.
Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply gernerally, certain rights apply only in certain limited cases. I describe these rights below:
* access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* object. You can object to (I) my processing some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to contact me
For purposes of EU data protection law, I, Avril Neden, am the data controller or your personal information. If you have any questions or concerns, you may contact me at avrilneden [!at] yahoo.co.uk
Alternatively, you may mail me at Avril Neden Rowan Street, Hyde, Cheshire, SK14 5QL
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
This privacy policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy privacy policy to mean more about its privacy practices.
Information I collect
To fulfil your order, you may provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a dress, for example), if you contact me directly.
Why I need your information and how I use it
I rely on a number of legal bases to collect, use and share your information including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interests to improve my services; and 2) compliance with the Etsy seller policy and terms of use. I use your information as necessary to comply with my obligations under the Etsy seller policy and terms of use.
Information sharing and disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share your information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy seller policy and Etsy terms of use.
* service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* business transfers, if I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* compliance with laws. I may collect, use, retain and share your information if I have a good faith belief that it is reasonably necessary to a) respond to legal process or to government requests; b) enforce my agreements, terms and policies; c) prevent, investigate and address fraud and other illegal activity, security or technical issues; or d) protect the rights, property and safety of my customers, or others.
Data retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my privacy policy.
However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of personal information outside the EU
I may store and process your information through third party hosting services in the us and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on privacy shield as the legal basis for the transfer, as google cloud is privacy shield certified.
Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply gernerally, certain rights apply only in certain limited cases. I describe these rights below:
* access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* object. You can object to (I) my processing some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to contact me
For purposes of EU data protection law, I, Avril Neden, am the data controller or your personal information. If you have any questions or concerns, you may contact me at avrilneden [!at] yahoo.co.uk
Alternatively, you may mail me at Avril Neden Rowan Street, Hyde, Cheshire, SK14 5QL
Seller details
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