Announcement
Hello and Welcome to ZangerGlass!
We continue to work, accept and fulfill orders of our dear buyers. Thank you very much for your help and support, it means a lot to us. We send out all placed orders in maximum 3-5 business days and we take the full responsibility for its delivery. We guarantee that you will get your parcel with ordered items or will get the full refund. Your joy is our priority. Let's spread good vibes.
Sending love & hugs your way
❤ ❤ ❤
Maryna & Alex
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Reviews
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Jennifer on Mar 18, 2024
5 out of 5 starsThank you so much; your item made my sister's milestone birthday so special. Your item was very well packaged and the personally written card was a beautiful touch. I'm so glad I was able to support your business.
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Joan on Mar 20, 2024
5 out of 5 starsAmazingly pretty! Well made! Arrived timely and was packed with a lot of protection to guarantee it would arrive in perfect condition. My friend will love it! I will be ordering a second one for myself
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Kyle Entler on Mar 19, 2024
5 out of 5 starsBeautiful craftsmanship. Just received and cannot wait to hang them up.
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Stephanie on Feb 28, 2024
5 out of 5 starsItem is as expected. The packaging reeked of smoke though…not sure if that was supposed to be ironic.
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stephanie on Feb 26, 2024
5 out of 5 starsBeautiful craftsmanship and it was well packaged for shipping.
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Frequently asked questions
Custom and personalized orders
I gladly accept custom orders. Just contact me to discuss and confirm all details.
All custom orders require 100% full prepayment upon the buyer's confirmation of the order. After that we fulfill it within the agreed deadline.
You don't have PayPal account and want to pay by credit card
I accept only PayPal but you may be able to pay by your credit card via PayPal without PayPal account. Here's Etsy guide how you can do this:
1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2) You'll be prompted to fill in your billing and credit card information.
3) Enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.
Note: PayPal places restrictions on how often you can use their Guest Checkout feature. If you run into any trouble, please contact me.
Additional info about Processing time and Shipping
The most orders are shipped within 3-5 business days after receipt of the payment. For exact details, see individual items.
I do not ship orders on Sunday and on national holidays, because the post office is closed.
I send orders to your Etsy shipping address, so please make sure it's correct before placing the order.
All parcels are packed in a way to ensure the best possible safety and its perfect arrival.
Express Delivery
If you are interested in the express delivery, please let me know. It is possible but its cost is considerably higher than standard airmail shipping cost. So there's a need in additional calculations and your approval. Please let's confirm it before you place the order.
Important info about the glass art
All my artworks are handcrafted of a stained glass so there's no two alike, each one is unique. And it may look different in various lighting conditions.
Please be aware that true item colors may slightly differ from the view on your display.
What should I know if I buy wall clock?
To ensure the best possible security of the shipment the clock hands are packed in the parcel separately. You will need to place it on clockwork and insert battery.
Here's step by step instruction:
1. Place the hour hand onto shaft at 12:00 position at first.
2. Place the minute hand onto shaft at 12:00 position then.
3. Place the second hand at any position and tighten it securely finally.
4. Please check that all three hands are set parallel to each other (if not, straighten them accurately by hands).
5. Please set the time only using the wheel at the clockwork.
6. Insert battery (type "AA") according to the +/- symbols, one side after another.
I have found on youtube wonderful video how to do it: www.youtube.com/watch?v=Ld3cDKITIQY
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