When you click on an item to Purchase, there will be a Pop Up for your choices of Payment Method, Credit Card, Paypal & Other. "Other" is for Cashiers Checks or Money Orders. I do ship to Most Countries, some do not allow Gemstones to be Imported. Under the "Item Total" there is "Get Shipping Cost" a new window will open and you will be able to scroll down to Select your Country. A new total will be calculated for you. If you have any issues Please Convo me.

Once your payment has been received and cleared, 1-2 business days. Please note: payment methods processed electronically and times vary. Bank Checks or Money Orders, also have to Clear before items are shipped. Then the item will be sent with Insurance & Tracking through USPS. PLEASE make sure that your shipping address is correct on Etsy. All items will be shipped to the ETSY address provided. *** Please note for International orders Insurance has to requested by the Buyer. I will need your Postal Code - I will find out how much it will be and get Back to you ASAP.

The sizes and weights are approximate. I may have purchased a stone and it was listed at 46.39 carats. BUT my scale says it is 45 carats, I will go with the smaller weight.

Yes, you have a 4 hr. window to do so.

Customer satisfaction is VERY important to me. Contact me within 5 days. Please ship the item back within 7 days after speaking with me. If you choose to return an item, all shipping expenses are paid for by (you) the buyer. The item must be returned in original condition before a refund is issued. I'm not responsible for items lost or damaged upon it's return. Please wisely choose the shipping options that you have, such as tracking or insurance. If you have a preferred carrier - that is great! - just let me know so I can keep an eye out for it.

All items in the Untamed Designs Shop are One-of-a-kind, making an exchange impossible to accomplish.

Nope, but there are a lot of talented people on Etsy that do custom work :)

No, I really do prefer that you inspect the item, as I want you to be fully satisfied with your purchase.

All items are carefully packaged and wrapped based on the Untamed Designs color scheme. Custom Gift wrap is not available.

There is digital records of your purchase on Etsy, Paypal, or your Credit Card Statement.

As no one should suffer through my hand writing, and I cannot afford to send a "Decoder Ring" to everyone. The back of my Business Card assures that your purchase means a lot to me :)