ArtwenShop is taking a short break
Reviews
-
glvogue on Jul 6, 2021
5 out of 5 starsI loved this piece. It served as a beautiful topper for my son's birthday cake. It really helped to tie in the woodland theme into the cake. The seller responded promptly and delivered my item well within the requested timeframe.
-
Natalie on Jun 25, 2021
5 out of 5 starsI absolutely love my cake topper! The detail is amazing! Customer service was excellent, friendly, helpful and quick to respond to queries. Thank you so much! 😊
-
Vandana on Jun 23, 2021
5 out of 5 starsLoved my cake topper! She was super collaborative in customizing (I'll add a picture later if I can) and it was a hit at my wedding. Definitely something we'll keep for years.
-
-
Jenni on May 23, 2021
5 out of 5 starsOh, my goodness-- there simply aren't words for how much I love this beautiful, artistic, unique cake topper that Ainhoa created for my daughter's wedding! She crafted the figurines perfectly-- they are simple, but they are lovely, graceful, sweet representations of the bride, the groom, and their dog. Ainhoa communicated frequently with me, and was very responsive to requests. The topper shipped quickly (and safely!), and in beautiful packaging. I could not possibly have been more pleased with this experience, from EVERY aspect! (Thank you, Ainhoa, for being a part of this special day!)
-
Jessica on May 8, 2021
5 out of 5 starsThis came out perfect! Ainhoa was so easy to work with and made sure my order got here with plenty of time before my wedding. She also sent me a preview and allowed me to make any changes if I wanted before mailing it out. Would highly recommend!
-
Beatriz on Apr 27, 2021
5 out of 5 starsExtremely responsive and shipped really quickly. The cake topper in person is even more beautiful. The detailing is so fantastic and she was so easy to work with.
-
Aurelia on Apr 19, 2021
5 out of 5 starsSeller it’s great! She made my cake topper exactly as I had requested. I know that my son and his fiancé are going to love it!
-
rwmncd on Apr 10, 2021
5 out of 5 starsBeautifully made! The colors are just as I had asked!!! Will post a pic once we display this piece at my daughter’s wedding. Thank you very much!
-
moirak4 on Mar 28, 2021
5 out of 5 starsBrilliant service, always quick to reply to messages and keep well informed of order progress. The cake topper unfortunately arrived in pieces but travelling in one piece from Italy to Ireland was a big ask, nothing a little super glue couldn’t fix and it was absolutely perfect. We absolutely loved it, super cute and perfect size, very excited to see it on the big day now. All the little details are absolutely perfect. Thank you so much, would highly recommend.
Shop members
-
Ainhoa
Owner, Maker, Photographer
I always sculpted and painting. Enjoing being a mum. Love the forest, fairies and all magical. Baking and cooking healthy food are some of my little everyday family pleasures.
-
Annia
Assistant
Assistance with messages and customer services.
Shop policies
All products are made with non-toxic paints and varnish. The pieces are varnished many time and can get wet but I would not recommend soaking the pegs in water for a long period of time (bathing, swimming, etc).
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
♥CUSTOM WEDDING CAKE TOPPERS♥
- All toppers must be ordered at least 4 weeks (domestic), 6 weeks (International) before the wedding date (not including shipping time.) ... But please note that I often reach my order max 6-12 weeks before any given date.
* I am NOT responsible for lost and/or damaged items or delivery times once taken to the Post Office . . . if you would like to purchase insurance, convo me BEFORE checking out.
*All orders will be shipped to the address on your PayPal account
- The buyer is responsible for paying any fees, taxes, VAT and other fees. We would love to be able to help you avoid that but, unfortunately we cannot list the contents as a gift.
Additional policies and FAQs
In order to fulfil your order I rely on Etsy to provide me with the necessary data needed in order to process your order in a timely manner. The data I collected is your name, email address, postal address, and the details of the product that you’re ordering) I may also contact you for additional information such as phone number
I understand the importance of keeping personal data secure and safe and on
ly share limited personal data with companies I need to in order to maintain my business.
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
I only keep information for the sole purpose of fulfilling your orders and for our own records and what is deemed fair use in my business within the parameters of the law.
As a residence of the EU, you are subject to rights and privacy laws under the GDPR law. * You have the right to revoke your permissions at any time except where it is legal for (insert company ) to keep them for the processing of our business requirements by law. * You have the right to access to your personal data within normal business hours via electronic format. * You have the right to withdraw from any mailing list or social media outlet at any time. *You have the right to complain to your local data protection agency about the information we keep that is outside of what is required by law.
My name is Ainhoa and I am the data controller for Artwen. For the purposes of data protection you can contact me at (artwen@gmail.com) If you have any questions or concerns.