This privacy policy describes how and when I collect, use, and share information when you purchase an item from Confetti Wishes, contact me or otherwise use my services through Etsy.com, its related services (or other platforms I may use or sell on).

This privacy policy does not apply to the practices or third parties that I do not own or control; including Etsy or any third party services you access through Etsy. To learn more about Etsy's privacy practices please refer to Etsy's own privacy policy.

Information I Collect

In order to fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product you are ordering – by placing an order, you authorising Etsy to provide this information to me. You may also choose to provide me with this information or additional information by contacting me directly, for custom orders of confetti, shipping enquiries, requesting samples or sending photos for reviews or my customer gallery.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as proving photographs for the customer gallery;
• If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases for tax purposes;
• As necessary for the purpose of the legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services requested and in the legitimate interest to improve my services; and 2) compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service provides. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I was ever to sell or merge my business, I may disclose your information as part of the transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

Confetti Wishes will retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Storage and transfers of Personal Information outside the EU

I may store and process your information through third-party hosting services. As I result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your own jurisdiction. All information stored on third-party hosting services is password protected.

Your Rights

You have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using the information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without any prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For the purposes of EU data protection law, I, Suzy Boot, am the data controller of your personal information. If you have any questions or concerns, you may contact me at suzy@confettiwishes.co.uk. Alternatively, you may mail me at:
Suzy Boot, 91 Orton Avenue, Sutton Coldfield, West Midlands. B76 1JJ