Privacy policy
Protecting your personal details on our website.
Last updated: 5 May 2018
Maria Gibbs (trading as Delightful Crafts by MG ), whose place of business is Fareham,
Hampshire, knows that you care how information about you is used and shared and we
appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and
forms part of our website terms and conditions ('Website Terms').
By placing an order or by visiting www.etsy.com/uk/shop/DelightfulcraftsbyMG ('the Website') you
are accepting and consenting to the practices described in this Privacy Policy.
The Website is brought to you by Maria Gibbs (trading as Delightful Crafts by MG ). Maria Gibbs (trading as
Delightful Crafts by MG ) believes it is important to protect your Personal Data (as defined in the Data
Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a
way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also
explains some of the security measures we take to protect your Personal Data, and tells you certain things
we will do and not do. You should read this policy in conjunction with the Website Terms.
When we first obtain Personal Data from you, or when you take a new service or product from us, we will
give you the opportunity to tell us if you do or do not want to receive information from us about other services
or products (as applicable). You can normally do this by ticking a box on an application form or contract. You
may change your mind at any time by emailing us at the address below.
Some of the Personal Data we hold about you may be 'sensitive personal data' within the meaning of the
Data Protection Act 1998, for example, information about your health or ethnic origin.
1 Collecting Information
We may collect Personal Data about you from a number of sources, including the following:
1.1 From you when you agree to take a service or product from us, in which case this may include your
contact details, how you will pay for the product or service / credit card.
1.2 From you when you contact us with an enquiry or in response to a communication from us, in which
case, this may tell us something about how you use our services.
Using Your Personal Information
1.3 Personal Data about our customers is an important part of our business and we shall only use your
Personal Data for the following purposes and shall not keep such Personal Data longer than is
necessary to fulfil these purposes:
1.3.1 To help us to identify you when you contact us.
1.3.2 To help us to identify accounts, services and/or products which you could have from us or selected
partners from time to time.
1.3.3 To help to prevent and detect fraud or loss.
1.3.4 To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia
messages) about products and services offered by us where
1.3.4.1 These products are similar to those you have already purchased from us,
1.3.4.2 You were given the opportunity to opt out of being contacted by us at the time your Personal
Information was originally collected by us and at the time of our subsequent communications with
you, and
1.3.4.3 you have not opted out of us contacting you..
1.4 Where you give us Personal Data on behalf of someone else, you confirm that you have provided
them with the information set out in this Privacy Policy and that they have not objected to such use of their
Personal Data.
2 Protecting Information
We have strict security measures to protect Personal Data.
2.1 We work to protect the security of your information during transmission by using Secure Sockets
Layer (SSL) software, which encrypts information you input.
2.2 We reveal only the last five digits of your credit card numbers when confirming an order. Of course,
we transmit the entire credit card number to the appropriate credit card company during order
processing.
2.3 We maintain physical, electronic and procedural safeguards in connection with the collection,
storage and disclosure of personally identifiable customer information. Our security procedures
mean that we may occasionally request proof of identity before we disclose personal information to
you.
2.4 It is important for you to protect against unauthorised access to your password and to your
computer.
Be sure to sign off when you finish using a shared computer.
3 Cookies
When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing
small amounts of information on your computer. These are called 'cookies'.
These cookies cannot be used to identify you personally and are used to improve services for you, for
example through:
- Letting you navigate between pages efficiently
- Enabling a service to recognise your computer so you don't have to give the same information during one
task
- Recognising that you have already given a username and password so you don't need to enter it for every
web page requested
- Measuring how many people are using services, so they can be made easier to use and that there is
enough capacity to ensure they are fast
To learn more about cookies, see:
- www.allaboutcookies.org
- www.youronlinechoices.eu
- www.google.com/policies/technologies/cookies/
Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a
cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that
personalised services cannot be provided and the user may not be able to take full advantage of all of a
website's features. Refer to your browser's Help section for specific guidance on how it allows you to
manage cookies and how you may delete cookies you wish to remove from your computer.
Multiple cookies may be found in a single file depending on which browser you use.
The cookies used on this website have been categorised based on the categories found in the ICC UK
Cookie guide, as follows:
Category 1: strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as
accessing secure areas of the website. Without these cookies services you have asked for, like shopping
baskets or e-billing, cannot be provided.
4 Further Information
4.1 If you would like any more information or you have any comments about our Privacy Policy, please
email us at gibbs659@msn.com .
4.2 We may amend this Privacy Policy from time to time without notice to you, in which case, we will
publish the amended version on the Website. You confirm that we shall not be liable to you or any third
party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to
determine whether this Privacy Policy has changed.
4.3 You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the
above address or by emailing us at gibbs659@msn.com . This Privacy Policy applies to Personal Data we
hold about individuals. It does not apply to information we hold about companies and other organisations.
4.4 If you would like access to the Personal Data that we hold about you, you can do this by emailing us
at gibbs659@msn.com . There may be a nominal charge of £10 to cover administrative costs.
4.5 We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we
are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email
us at gibba659@msn.com to update your Personal Data.