GlamAndCoGifts

Custom Personalised Gifts Keepsakes & Luxury Packaging

London, England
|
| 46,548 Sales | 5 out of 5 stars 5 out of 5 stars

GlamAndCoGifts is a Star Seller!

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Has a history of dispatching on time with tracking.

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Average review rating is 4.8 or higher

Announcement    Please browse for personalised and inspirational gifts, keepsakes and luxury gift packaging. These are unique gifts for women men and children to be cherished for a lifetime, true keepsakes for your loved ones. Express how you feel as life is too short to leave important words unsaid. We love custom orders so do please send us a message. We would love to work with you to create a unique and special gift.

G E N E R A L T E R M S

❤︎ ORDER CHANGES - It is very important to check your order. We have no access to the Etsy system therefore we can not change addresses or payment details, and can not make changes to the personalisation of your order. We can add notes manually to your order, although these must be reported within an hour of ordering as we have very tight production procedures, and we print most orders ready for production the same day :)

❤︎ DISPATCH DATE - You can check your dispatch date at anytime under your account, at the bottom of the order.

❤︎ PRODUCTION TIME -We will email you a dispatch notification as soon as your order has been processed, you will then be able to work out an estimated delivery time, using the information provided below. Please check your junk and spam filters in case its slipped in there. At this time please note that we can NOT provide an expected arrival date, some are arriving quicker than others, but the expected dates given on Etsy are estimated.

❤︎ POSTAGE INFORMATION - All mail is sent first class delivery, however the time scales listed below are quoted by Royal Mail & DHL If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

❤︎ Royal Mail & DHL Delivery Times:

Delivery to UK 2-3 working days (currently longer due to striking delays & disruption)
Delivery to Europe in 3–12 working days (currently longer due to striking delays & disruption)
Rest of the world in 9–12 working days (currently longer due to striking delays & disruption)

We do offer an express shipping service which can be selected at checkout, this is for UK and international orders, and takes approx 3-5 working days depending on which part of the world the order is travelling to and next day delivery for all UK orders.

❤︎ PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT.

❤︎ Please always allow a few extra days for customs clearance, even with tracked mail they can not be processed any quicker. All mail is sent first class delivery, however the time scales listed above are quoted by Royal Mail & DHL. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you upon request, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

Thank you

Danielle x

Announcement

Last updated on 02 Nov, 2023

Please browse for personalised and inspirational gifts, keepsakes and luxury gift packaging. These are unique gifts for women men and children to be cherished for a lifetime, true keepsakes for your loved ones. Express how you feel as life is too short to leave important words unsaid. We love custom orders so do please send us a message. We would love to work with you to create a unique and special gift.

G E N E R A L T E R M S

❤︎ ORDER CHANGES - It is very important to check your order. We have no access to the Etsy system therefore we can not change addresses or payment details, and can not make changes to the personalisation of your order. We can add notes manually to your order, although these must be reported within an hour of ordering as we have very tight production procedures, and we print most orders ready for production the same day :)

❤︎ DISPATCH DATE - You can check your dispatch date at anytime under your account, at the bottom of the order.

❤︎ PRODUCTION TIME -We will email you a dispatch notification as soon as your order has been processed, you will then be able to work out an estimated delivery time, using the information provided below. Please check your junk and spam filters in case its slipped in there. At this time please note that we can NOT provide an expected arrival date, some are arriving quicker than others, but the expected dates given on Etsy are estimated.

❤︎ POSTAGE INFORMATION - All mail is sent first class delivery, however the time scales listed below are quoted by Royal Mail & DHL If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

❤︎ Royal Mail & DHL Delivery Times:

Delivery to UK 2-3 working days (currently longer due to striking delays & disruption)
Delivery to Europe in 3–12 working days (currently longer due to striking delays & disruption)
Rest of the world in 9–12 working days (currently longer due to striking delays & disruption)

We do offer an express shipping service which can be selected at checkout, this is for UK and international orders, and takes approx 3-5 working days depending on which part of the world the order is travelling to and next day delivery for all UK orders.

❤︎ PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT.

❤︎ Please always allow a few extra days for customs clearance, even with tracked mail they can not be processed any quicker. All mail is sent first class delivery, however the time scales listed above are quoted by Royal Mail & DHL. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you upon request, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

Thank you

Danielle x

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Danielle

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Danielle

Reviews

Average item review
5 out of 5 stars
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About GlamAndCoGifts

Sales 46,548
On Etsy since 2013

Inspired By Life

Shop members

  • D A N I E L L E

    Owner, Designer

    “a passion for sophistication and bold statements” With the use of words this brings both sentiment and an almighty power of emotion to every piece.

  • S A L L Y

    Designer, Creative Designer

Production partners

  • Fragrance Supplier

    Scotland, United Kingdom

    Production of fragrances, soaps and lotions

  • Clothing Supplier

    Birmingham, England

    Suppliers of clothing, bags, and many more items all tried tested and ready to be personalised.

  • Jewellery Supplier

    United Kingdom

    Supplier of jewellery

  • Suppliers of printing materials

    London, England

    Suppliers of printing materials

  • Product Supplier

    United Kingdom

    Supplier of bags and accessories

  • Supplier of Giftware

    Watford, England

    Supplier of giftware

  • Wholesale Gifting

    London, England

    Wholesale Gifting Supplies

  • Paper Mill

    London, England

    Paper Mill

  • Fashion Garment Suppliers

    United Kingdom

    Supplier of fashion garments

  • Wholesaler for clothing & accessories

    United Kingdom

    This supplier provides an extensive range of the clothing and accessories ready for personalisation.

  • Manufactuer

    Scotland, United Kingdom

    Manufactuer of wax and candles.

  • Product Suppliers

    United Kingdom

    Supplier of products, ready for personalisation

Shop policies

Last updated on 30 April, 2022
Hi and welcome! I'm Danielle, Owner, Designer and general factotum behind Glam And Co Designs.
I was born to work with my hands and have an absolute passion for making unique and personalized gifts. I am inspired by simplicity and life in general. Inspirational or motivational quotations can have a big impact on someone's life so I wanted to make beautiful gifts that could serve as a great accessory but also as a reminder of what is important to that person.
My fashion pieces have the power to create moods and provoke thoughts and reactions and I love that it can do that! Not only does it add a beautiful stylish and sophisticated touch to an outfit or a home but it can make a much more profound statement. Every single piece I create has its own story to tell.
Giving a gift is nice but giving a gift with a personal message is so much more special. Nothing can be more special than that and it will be cherished forever.
I love working with people to create a special piece so do please get in touch. Nothing gives me more pleasure than to imagine the joy and happiness it will give to the receiver. Just say it with words.

With love

Danielle x

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Please note that once an order has gone into production then no further changes can be made. Please also note that its the responsibility of the buyer to check all wording, spelling and punctuation before placing there order. We request that custom details be added to the notes section at checkout, and its important that this made clear. Please use separate lines in between the custom words to Glam&Co and your actual message.

Orders are sent to the address that is recorded under the DISPATCH address, we actually use this address directly as a label, so please check all spelling and ensure there is a country listed otherwise your item will be returned to us, and we will have to re-charge to re-send it, no refunds will be accepted under these circumstances.

PRODUCTION TIME - Is listed under your purchase in your account, normally towards the bottom of the order along with more info sent from us.

POSTAGE INFORMATION - All mail is sent first class delivery, however the time scales listed below are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

WHEN ORDERING PLEASE TAKE INTO ACCOUNT THE PRODUCTION TIME FIRST AND THEN THE DELIVERY TIME AS BELOW.

Many customers get these mixed up, the production time is the time in which your item will be made from the date of order, its is then shipped and the shipping times are listed below, they are approx times, as I can't control the postal system, but if you upgrade to express most countries are approx 2/5 working days.

Royal Mail Delivery Times:

Delivery to UK 2-3 business days
Delivery to Europe in 3–7 days. Rest of the world in 9–10 working days

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT.

Please always allow a few extra days for customs clearance, even with tracked mail they can not be processed any quicker. All mail is sent first class delivery, however the time scales listed above are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you upon request, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

An item will not be declared as lost unless at least 15 working days (for items posted within the UK) 20 working days (for items posted to Europe) or 25 working days (for items to the rest of the world) have passed from the due delivery date. The due delivery date is the shipping time thats quoted after the dispatch date. For example, if an item is dispatched to the U.S. on the 1st Jan, the due delivery date would be 15th Jan (this is the worse case, as normally received after 5 days), then the above amount of days would need to be added to this date, so for this example the date would be 19th Feb, as from the 20th Feb it would be assumed as lost by Royal Mail, in which case you can visit www.royalmail.com and from this site you can process a claim for your lost item. There are terms and conditions as with all claims, and Glam and Co will not take any responsibility or be able to advise in this process. If you have upgraded to either special delivery or tracked and signed, then please contact us and we will process you claim for you as it will be full insured, to the full value. Standard parcels are not always covered for there full amount, and restrictions to this process do apply.

CUSTOMS CHARGES: are the responsibility of the customer/buyer and are regulated and set based on your country.

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT, YOU WOULD NEED TO ORDER VIA THE ETSY WEBSITE AS THE MOBILE APP WILL NOT ALLOW YOU TO UPGRADE YOUR SHIPPING, YOU CAN STILL DO THIS VIA YOUR MOBILE PHONE OR TABLET, VIA A WEB BROWSER AS APPOSED TO THE APP.

Delivery

POSTAGE INFORMATION - All mail is sent first class delivery, however the time scales listed below are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

Royal Mail Delivery Times:

Delivery to UK 2-3 business days
Delivery to Europe in 3–7 days. Rest of the world in 9–10 days

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT.

Please always allow a few extra days for customs clearance, even with tracked mail they can not be processed any quicker. All mail is sent first class delivery, however the time scales listed above are quoted by Royal Mail. If you have upgraded to special delivery or tracked and signed for international orders, then I will be able to provide tracking number for you upon request, if not then there will be no way to track or trace your order. I do have proof of posting for each order that is sent.

An item will not be declared as lost unless at least 15 working days (for items posted within the UK) 20 working days (for items posted to Europe) or 25 working days (for items to the rest of the world) have passed from the due delivery date. The due delivery date is the shipping time thats quoted after the dispatch date. For example, if an item is dispatched to the U.S. on the 1st Jan, the due delivery date would be 15th Jan (this is the worse case, as normally received after 5 days), then the above amount of days would need to be added to this date, so for this example the date would be 19th Feb, as from the 20th Feb it would be assumed as lost by Royal Mail, in which case you can visit www.royalmail.com and from this site you can process a claim for your lost item. There are terms and conditions as with all claims, and Glam and Co will not take any responsibility or be able to advise in this process. If you have upgraded to either special delivery or tracked and signed, then please contact us and we will process you claim for you as it will be full insured, to the full value. Standard parcels are not always covered for there full amount, and restrictions to this process do apply.

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT, YOU WOULD NEED TO ORDER VIA THE ETSY WEBSITE AS THE MOBILE APP WILL NOT ALLOW YOU TO UPGRADE YOUR SHIPPING, YOU CAN STILL DO THIS VIA YOUR MOBILE PHONE OR TABLET, VIA A WEB BROWSER AS APPOSED TO THE APP.

The postage charge covers the cost of basic first class delivery, and this does not include tracking facilities. If you would like to track your order or insure your parcel it's very important to upgrade your shipping at checkout to EXPRESS. No responsibility will be liable to this shop for lost, late, or missing items. It is important to take out insurance if you want your order protected, which can be done at checkout by upgrading to Express in both the UK or internationally.

CUSTOMS CHARGES: are the responsibility of the customer/buyer and are regulated and set based on your country.

Neither is it the responsibility of the shop if items are delayed in the post, this is down to the relevant postal service. Proof of posting is available on all orders :) Please be aware that in many cases the delays are due to customs, which we can not control. All parcels are sent first class, and within the UK this does not guarantee next day delivery, if you upgrade your shipping it will be sent Special Delivery.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Collected information

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.

Why I need this Information and how its used

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, Danielle Watts, am the data controller of your personal information. If you have any questions or concerns, you may contact me at danielle [!at] glamandco.co.uk Alternately, you may mail me at: Glam & Co Designs Ltd, Danielle Watts, Cumberland House, 24 - 28 Baxter Avenue, Southend-On-Sea, Essex, SS2 6HZ
See this Seller Handbook article for a sample privacy policy you can customise for your shop.

More information

Last updated on 07 Nov, 2023

Frequently asked questions

What is the current production time?

The current production time is back to 5-7 working days, there may be some minor delays due to the back logs caused by the postal strikes and we hope the congestion eases soon.

What is the shipping time?

Shipping times do vary depending on the service that you select at checkout and the destination that the order is travelling too. Although we can not guarantee these times, they are approx.

Delivery to UK 2-3 business days
Delivery to Europe in 3–10 days business days
Rest of the world in 9–10 days business days

We do offer an International DHL express courier service which can reach most parts of the world within a few working days, and Special Delivery which is a next day service within the UK.

PLEASE NOTE THAT ITEMS ARE NOT TRACKABLE UNLESS YOU HAVE UPGRADED YOUR SHIPPING USING THE DROP DOWN MENU AT CHECKOUT.

What are the shipping options and charges?

F L A T R A T E S H I P P I N G C H A R G E S

You will be charged only 1 flat rate shipping charge as listed below. Whether you order 1 or 5 items, you will only be charged 1 flat rate shipping fee.

> UK Shipping Options <

Standard Mail £3.50, approx 1-2 working days (no tracking).
Special Delivery £7.50, approx 1 working day (full tracking).

> International Shipping Options <

Standard Mail £15.00, approx 10 working days (inland tracking ONLY).
DHL Express Courier £25, approx 2-5 working days (full tracking).

Please check the production times before ordering.

Do you keep items in stock?

No, every single order is made to order, and there is a production time in which we allow the time to make and dispatch your order. Under every listing there is a tab called "Shipping & Policies" if you select this tab it will give you an up to date production time, and will have further details on the shipping times for your selected country, along with a break down of price for different services.

Why hasn't my order arrived yet?

Sadly there are some postal delays at the moment, staff shortages and the volume of post due to the season is very high, and we are having reports of delayed deliveries, please ensure you select a tracked postage method at checkout to keep track of your order on route.

Seller details

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