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About SomethingBlueStudios
It Started With a Wedding
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Danielle
Owner, Maker, Designer, Curator
Mom, artist, teacher...crafting a life here in Boston Massachusetts. Hello!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
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Frequently asked questions
Do you charge an additional shipping fee for each item?
There is no longer an "additional item" charge on my listings. Everything ships for one flat rate of $3.89 First Class - so the more you buy, the better deal the shipping. Priority is a flat rate of $6.89. This has proven to work out better for my customers, who often buy 5-10 items at a time. Those "additional item" fees can really add up. So I eliminated them.
What is the difference between a fully adjustable bangle and an expandable bangle?
I list all my stainless steel bangles as "expandable" only because that is what they do - they expand over your wrist but then snap right back into place. You can not adjust them smaller or larger - they have too much tensile strength and memory. My non-steel bangles are adjustable. They can be smooshed smaller (for lack of a better word!) and expanded and they'll stay put. There are no stainless steel bangles that are adjustable. That's why I offer mine in a variety of sizes.
For international orders, will you mark my package as a gift?
No, sorry. The United States government requires a customs "declaration of value" form on all parcels leaving our country. Your country may levy a tax on any imported goods. Etsy sellers are not responsible for any VAT or other duties you might incur when you import goods into your country. Please check with your Customs Office and/or Postal Service if you are concerned about possible tariffs. You can calculate your amount here: www.dutycalculator.com/new-import-duty-and-tax-calculation. I cannot declare as "gift" any items you purchase. Thank you for understanding and please feel free to contact me if you have any questions.
Tell me more about your shipping timeframes and policies?
Supplies will ship same or next day via USPS First Class mail (or Priority, if you choose to upgrade). Whether you use Paypal of you use direct checkout, I will ship to the address your provided to Etsy. If you've provided an incorrect address, the cost of reshipping the item falls to you. I will reship if the item is returned to me, or you may choose to repurchase and then I will refund you if/when the wayward item is returned to me.
I do tend to ship super-fast, so if you need to change your mind about any part of the order, try to catch me quick! :)
Gift wrapping and packaging
I use recycled cardboard (for backing) and bubble wrap. It's not pretty, but your supplies will be well-protected. I think that's what really counts. Plus it allows me to keep my costs reasonably low. No organza and wrapping paper here. Just great supplies packaged well.
Sizing details
All sizing details are within the description on each listing, and often in the photos as well. Please be sure to read/view carefully!
Tell me more about your return policy?
If you need to return or exchange an item for any reason, please contact me via the link provided in your order details. Please do not email. I will only see your message if it comes through etsy. Any custom design work is final sale. *Refunds will be processed once the product is returned to me safely and in pre-sale condition, minus the original shipping charges. Any requests for refunds must be submitted within 7 days of receiving the merchandise. The items must also be posted back to me within those 7 days. Please include your name and order number with the return, or I will not know who you are and I will not be able to process the refund. If the refund request is due to an error made by me, I will refund the shipping charges as well.
Do you offer any discounts or coupon codes?
Yes! While I try to keep my prices low to begin with, I do offer the following:
FREE FIRST CLASS SHIPPING on orders of $35 or more (before shipping). You do not need a coupon code for this.
FREE PRIORITY SHIPPING on orders of $75 or more. Please use the code SHIPFREE at checkout.
Please note, I will not be able to apply these codes retroactively - they MUST be used at checkout. Sorry for any inconvenience.