MyJewelsGarden

Unique Jewelry for Women

Desenzano del Garda, Italy
295 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Note from shop owner On Holiday

Note from shop owner

Last updated on Aug 4, 2022

On Holiday

Rossella

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Rossella

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About MyJewelsGarden

Sales 295
On Etsy since 2011

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🌿 Back to Nature 🌿

Shop members

  • Rossella

    Owner, Designer, Creator

    Hello! I am Rossella and I run Myjewelsgarden. I started making jewelry during a long self-taught path, enchanted by mother nature's secrets... Creating is my life, and my one-woman shop strives for female empowerment.

Shop policies

Last updated on Nov 18, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy policy

More information

Last updated on May 19, 2022

Frequently asked questions

What is the order processing time and shipping method?

Orders shipped in 1-3 business days from the purchase. For custom MTO orders you can find the details in listings. Items ship worldwide by registered mail with full tracking. Items under 20 euro sent by priority, no tracking. Tracking not provided by Canadian and Australian post. Shipping to Italy by express courier, Posta1 under 20 euro item value. Extimated delivery times in policies: https://www.etsy.com/shop/MyJewelsGarden?ref=l2-shopheader-name#policies
Goods sent into the US from abroad with value under $800 are not subjected to importation tax and will generally be cleared without any additional paperwork prepared by CBP(Customs and Border Protection)

What if I need express shipping?

For rush orders, Express worldwide shipping with UPS, TNT and other major couriers (1-3 days) with insurance, in the section "Add-on" or as an upgrade at the checkout https://www.etsy.com/shop/MyJewelsGarden?ref=l2-shopheader-name§ion_id=20191312 with different fees for European and International orders. See details in listings and contact me for inquiries. Any exceeding amount of the indicated fee will be refunded, as shipping rates are checked from time to time to get the most economic one for you.

Gift wrapping and packaging

Every creation will come to you on a fancy nature inspired display card and enveloped in bubbles sheets to reach you safely worldwide. In the section "Add-ons" you can find elegant cardboard jewelry boxes for your gifts. Gift wrapping in pastel colors paper and elegant ribbon is available in every listing, just add the service at checkout. Multiple orders are packed and wrapped together unless you ask for separate wrapping in a message after purchasing.

Care instructions

Keep jewelry away from scratching materials, alcohol, acetone and water. Resin is a high grade one, and flowers are preserved with the best techniques, but as biological sourced they should stay far from strong heat sources or beach sunlight, to preserve the colour at its best, and stored out of light. Clean resin with a dry soft cloth and fast circular movements. Sterling silver components and other metals from copper to gold may turn darker for the natural process of oxidation unless differently stated in listings.

Sizes

Size details are described in every single listing. Necklace chains can be made to measure. Many rings are adjustable, the others have pictures with international sizing guide. Bangles can be sized following my guide: http://myjewelsgarden.blogspot.it/2016/09/how-to-size-bangle-bracelet-choose-your.html?m=1
Please read carefully before purchasing, and for any doubt feel free to contact me.

Custom and personalised orders

Accordingly with the availability of plants and materials, I will be happy to create something special for you. Consider I need about a week to create a piece. Convo me and I will swiftly answer. Custom items must be paid in full before work begins, and may be cancelled within 24 hrs following placement of order. After 24 hrs custom orders are subject to 50% cancellation fee. Custom and personalized items cannot be returned unless defective or damaged during shipping (photographic proof required).

What happens if my package gets lost?

Standard priority mail has no tracking. If you have chosen shipping with tracking you can track packages here: www.17track.net Some local postal services do not provide on-line tracking for international registered airmail, such as Canadian and Australian post. In this case the tracking shows the last place in Italy where your parcel was registered. Package is considered as lost if it doesn't arrive within 40 business days from shipping date and tracking doesn't work. I will fill in the claim about the lost on my own. After that, while the claim is being proceeded, I would resend the same items to you or refund the full amount of order (you can choose your favourite option).

Refunds and Returns

Any issue please contact me first to make it right, before leaving feedback. Customer service is my top priority: I want you to be happy, I'll find a solution! If an item is received damaged, I will file a claim with Postal Service and issue a full refund, the same if defective ( A photo of both package and item s needed as a proof). If you receive an item in good condition but you want to send it back and get a refund contact within 14 days from delivery, send back within 21: shipping costs for return not refundable. Write "returning goods" on the customs document or customs fees will be applied to you. Refund will be provided after receiving it back in perfect condition (item not opened). Custom orders can't be returned unless damaged.

Help! I need hypoallergenic jewelry!

Don't worry, just ask! Some hypoallergenic nickel free earrings are already listed in the shop, find them by the search bar in the Homepage. I can customize almost everything with hypoallergenic metal or plastic hooks for sensitive ears.

Seller details

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