My shop accepts all types of payments, including Paypal and Credit Cards. If you need assistance please message me.

Full payment will be required at the checkout unless other arrangements have been made. When the payment is not received within 7 days I will cancel the sale and relist the item.

Nevada residents will be charged the 8.25% sales tax at the checkout.

*** Layaway is available on a case by case basis - please communicate with me if you want me to hold an item.

*** I offer downpayment agreements on an individual basis. If you would like to make downpayments towards a final purchase please contact me.

Items in stock, that are ready to ship will ship within 1 week after the order is placed. For made to order items average turnaround time is 3-4 weeks (not including shipping time), depending on my schedule.

Rush orders:
If you have a rush inquiry or need your order until a certain date sooner than my average turnaround time, please contact me PRIOR to your purchase. I will see if I can expedite your order. Rush order fees apply to cover costs of extra material and studio time.

==International shipping== I ship from the USA - international customers please keep in mind that there might be custom and import fees due. It is your (the buyers) responsibility to pay these, their are not included in the shipping costs charged by me.

Yes. Domestic orders from within the USA will ship Priority Mail, fully insured with delivery or signature confirmation (> $100 value).

I offer Priority Mail Express Shipping within the USA - however, please note that this does not influence the making time for made to order items - if you need to rush the making of your order, please contact me in advance, rush order fees may apply.

International orders will ship with First Class Mail International (shipping time 3-4 weeks), insured and with delivery confirmation (if available). You can choose faster Priority Mail International during Checkout.

If your order was stolen, lost or damaged during the shipping process, please contact me immediately.

All orders ship with USPS services.

If for some reason you are not happy with your purchase from my shop please message me for instructions before returning anything.
You have to cover return postage unless I made a mistake, items is significantly different from description or item is faulty or broken.

All Items must be in unused, original condition and packaging.

I am NOT responsible for lost or damaged items in transit being returned.

Buyer pays for return shipping.

CUSTOM ITEMS: can not be returned, exchanged or refunded.

PERSONALIZED ITEMS: Items with engravings etc. can not be returned. This includes ALL items I altered or made to your specifications like ring resizing, metal changes, stone changes etc.

Items on LAYAWAY or PAYMENT PLANS are not refundable.

EARRINGS are not refundable due to hygienic reasons.

SHIPPING COSTS are not refundable.

RUSH ORDER FEES are not refundable. SALE items are FINAL sales.

If you ordered a ring in a wrong size, I can usually resize it for you. A resizing fee and re-shipping fee will apply.
Please understand that resizing a ring involves a lot of work. Resizing and repair work is handled like a complete new order meaning it is going to take some time to rework your ring (up to 4 weeks).
Not all rings can be resized – this especially applies to gemstone rings. Sometimes this also means that I have to remake the whole ring for you.
Please contact me for details and a quote for your ring.

If you are not sure which size you need please contact me before purchase.

Repairs on items are assessed on a piece by piece case as normal wear and tear on items is not covered by any implied warranty or guarantee.

I love to work on custom orders. If you see an item in my shop you would like in a different material, size, width, with a different gemstone etc. please message me for a quote and a personal listing.

I am also excited to work with you on a fully customized piece of jewelry, as long as I think it is something I can do and do it well.

A down payment or full payment will be required (depending on the project) before I start working on your custom order.
There will be a non-refundable down payment of 30% of the purchase price for custom orders, in case you want to cancel a custom order while I make it.
Finished custom orders are non refundable.

Payment in full will be required before the custom order ships.

Jewelry has to be handled with care and is not indestructible. It should be taken off during heavy physical work, showering, dish washing and swimming. Exposure to chemicals (e.g. chlorine, soap, skincare products) should be avoided. Metal and gemstones can also change color due to skin contact, chemicals and cosmetics. This is a normal process and no flaw or reason for a refund.

My handcrafted jewelry does not have the same look as machine made jewelry. Small imperfections and slight differences from the pictures may occur. It is the character of handmade and not a fault or a reason for a refund.
Any surface finish on metals has a tendency to wear off. Especially very dark oxidations on smooth surfaces will wear off faster.

Your new piece of jewelry comes with limited warranty.

Once a year I will remove scratched from everyday wear, clean the piece of jewelry and restore the original surface for up to 5 years after purchase.

If something on the ring breaks or comes loose or a stone gets lost and I determine it's a defect in craftmanship I will cover the repair up to 1 year after purchase. The determination will be made solely by me after inspection. Damage or loss from everyday wear as well as damage occurred from any abusive wear will not be covered.

Repairs or alterations done by someone other than me will void the warranty.
Loss is not covered.