TheGingerCatCo

Stickers for all types of planners & journals!

Nottingham, England
| 86,778 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

Announcement    📮 TRACKED SHIPPING AVAILABLE AT THE CHECKOUT - delivery times may vary

🖥️ Processing times are 1-4 weeks

🎀 I hope you enjoy browsing my little shop & you find something you'd love for your planner, scrapbooking or other creative ideas you have!

Announcement

Last updated on 26 Apr, 2023

📮 TRACKED SHIPPING AVAILABLE AT THE CHECKOUT - delivery times may vary

🖥️ Processing times are 1-4 weeks

🎀 I hope you enjoy browsing my little shop & you find something you'd love for your planner, scrapbooking or other creative ideas you have!

86778 Sales

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Items

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shona

Contact shop owner

shona

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Average item review
5 out of 5 stars
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About TheGingerCatCo

Sales 86,778
On Etsy since 2016

Shop policies

Last updated on 29 May, 2023

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy policy

More information

Last updated on 12 Mar, 2023

Frequently asked questions

Shipping

All requests are made to order, I aim to ship within 1-2 weeks and will always let you know if I cannot meet the deadline by Etsy messages. Exc Holiday Periods.

Postage costs include packaging costs. UK orders will be mailed second class and a proof of posting will be obtained.

International orders will be sent Royal Mail International Standard which means the no tracking included. There is a tracked option at the checkout however.

We cannot take responsibility for items lost in the post, we will forward you all proof of postage for you to claim with your delivery service.
ONLY If you have upgraded to tracked delivery and the item goes missing we will replace.

*Working days are defined as Mon-Fri exc Bank Holidays

How long will my order take to arrive after the 1-4 week processing times?

As a guide Royal Mail State:
United Kingdom: 3-5 business days
North America/ Canada: 3-6 Weeks
Rest Of America: 1-2 Weeks
Europe: 1-2 weeks
Australia, New Zealand and Oceania: 2-4 weeks
**These are estimates I cannot control Royal Mail often orders are received much quicker**

UK CUSTOMERS : When your order has left Us, Royal Mail state items can take upto 5 Business days to arrive BUT will not be considered as lost until 15 business days after the due date.

INTERNATIONAL CUSTOMERS:
If you weren't aware your order is being shipped from the UK, Royal Mail international standard can take upto 15 Business days to arrive this can be delayed because of varying factors and is not classed as lost until 45 Business days after the item due date

Returns and refunds

I accept returns within 14 days of receipt of your order.
Buyer must pay for return postage and goods must be returned to me unused and in a resalable state.
Custom or personalised items cannot be returned or refunded, please ensure you have the correct details you want on your personalised stickers. If there is a mistake you will need to purchase again.

My order is lost!

To ensure your order arrives safely and on time, I recommend you upgrade to tracked shipping. if you pick standard shipping option (WITHOUT tracking) and your order goes missing, then there is not much I can do and I cannot be held liable.
I will forward you proof of postage for you to take to your postal depot but I will not replace or reimburse orders that were lost using standard shipping. Only if you purchase tracked and it goes missing (which it should never do) I will replace.

What type of paper do you use?

For non foil stickers they are printed on a premium matte vinyl.
Foiled stickers are on a premium matte paper.

Will my order be sent tracked?

No, all orders are sent using standard shipping without tracking. If you wish for a tracking number then you must select the tracked option at checkout

I have a problem with my order, what shall I do?

If you have any problems with your order, be it with shipping or the actual items then please message me

My order has been returned back to you (the seller) by the courier company! What should I do?

If an order is returned back to me, then I shall contact you to ask for confirmation of your address and arrange so that you can make payment for shipping again.

If it has been returned due to my error, then I shall pay for shipping again - if it was returned due to customer error ie. non collection from postal depot, wrong address provided etc then it is up to the customer to pay again