Announcement
CRAFT SUPPLIES - CRAFT KITS, MOULDS, GEMSTONES, BEADS, PENDANTS, CHARMS, WIRE, CONNECTORS, TOOLS & FINDINGS, AS WELL AS HANDMADE JEWELLERY & SUPPLIES
Featured items
Items
All Items
Reviews
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jan on 24 Jan, 2024
5 out of 5 starsLovely beads. Second time I’ve purchased them. Part of a package of several items. Good sturdy packaging and quick dispatch. Definitely recommend this shop!
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Lucy on 24 Apr, 2024
5 out of 5 starsVery happy with quality of products, packaging and quick delivery
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Emma on 22 Apr, 2024
5 out of 5 starsBeautiful stones - the photos didn’t do them justice - and a really helpful seller, thank you
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Fiona on 19 Apr, 2024
5 out of 5 starsExcellent quality on the copper discs I received, for doing arts and crafts jewellery, I will be ordering them again
About GlitteramaCrafts
Illness & Boredom Brought Out my Creative Side!
Shop members
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Sue
Owner, Maker, Designer, Curator
Hi, I'm Sue. I'm 59, married to Dave and have a grown Son. My Etsy shop has been open since September 2013. You can now also find my at my own site glitteramacrafts.com You can contact me via Etsy or at glittercrafts@aol.com
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
Terms & Conditions and Right of Withdrawal
More information
Frequently asked questions
Returns & Exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalised orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
Postage Costs & Combined Orders
If you buy several items in any single order, or separate orders which are combined into one, any overpayment of post and packing will be refunded back to your payment account once your parcel has been packed and weighed.
Damaged Items & Postal Delays
If an item arrives damaged please be kind enough to supply me with a photograph/s of the damage to enable me to make a claim against whichever office have damaged it. A full refund of cost and postage will be made in this circumstance.
If the package takes longer to deliver than it "should" according to Royal Mail policies, that is an issue to address with your local Royal Mail facility. Certain times of the year and certain circumstances such as Christmas and Industrial Action may cause severe delays and these are beyond my control.
Item Lost in the Mail
Although I cannot be responsible for the postal service, I do want you to end up with a lovely item. I will replace or refund your order at no charge if it does not arrive within:
15 Business Days from the date of posting if you are in the UK.
35 Business Days from the date of posting if you are in any other country (due to potential customs delays/severe weather delays).
Missing Parcels UK - Please notify me no later than 15 business days from shipping if your parcel is missing.
Missing Parcel International - Please notify me no later than 35 business days from shipping if your parcel is missing.
I No Longer Want the Item (Not Yet Shipped/Already Shipped)
If you change your mind about your purchase and it's not yet shipped, contact me within 2 hours and you will receive a full refund of cost and postage. If you contact me later than 2 hours after ordering and your parcel has already been packed, you may be charged a fee to cover packaging materials.
If you change your mind about your item has already been shipped contact me within 14 days of receipt and return within 30 days of receipt. You must contact me first. You will be entitled to a full refund of item cost and original postage. Item must be securely packaged and in the same condition it was shipped in. Items received back which are not in re-sellable condtion will not be refunded. Return costs to be paid by the buyer.
UK Legislation
UK legislation applies to this shop and transactions.
This shop displays goods which are advertised for sale and gives information about them. By advertising goods I am inviting you to place an order. If you place an order, I am not obliged to accept that order and the contract between us will only be formed if, and when, I accept your order. My acceptance of your order and the formation of a binding contract between you and I will take place when I dispatch the goods to you. Up until this point, there will be no contract in place between you and I, which means that neither you nor I will have any rights against or obligations towards the other, until the order is dispatched.
UK Cancellation Form
UK law requires that I provide, before order, a "form" for you to cancel your order. Please print and use this form if you wish to, but direct contact with me is, of course, acceptable.
Susan McCormack (T/A GlitteramaCrafts) 25 Firtree Crescent, Forest Hall, Newcastle upon Tyne, NE12 7JU. e-mail glittercrafts [!at] aol.com
*I/We hereby give notice that *I/We wish to cancel *my/our contract of sale of the following goods:
Ordered/Received on (date)
Name of consumer(s),
Address of consumer(s),
Signature
Date
Seller details
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