Refund and Exchange:

You may return any item, damage free, within 7 days of receiving for a full refund, minus the shipping fee. International shipments will be given 30 days from ship date to return, we do require tracking on returns to prove it has been shipped and to know when to expect it.

-A refund will only be issued if we have received the item back, this also goes for exchanges. A 10% restocking fee will be charged for returned items. Buyers are responsible for contacting us prior to returning any items. If requested, you must provide a photo of the item/s being returned before shipping to prove they are free of damage, packing the item/s in the same manner they were sent (contact for specific instructions) and must send the tracking number to us immediately after it is shipped. Only after the item/s are returned damage free, the refund will be issued.

Additional Policies and FAQ's

The main photo does not directly reflect the actual size of the piece/s.
We expect all buyers to view all photos and read full listing descriptions to get a proper idea of the piece/s your purchasing. Weights and sizes are very close approximations, sizes may vary slightly due to the direction one may try and measure. Generally, we measure lengthwise.

-We try to showcase damage in photos the best we can but if you are directly concerned about damages or flaws, please contact us prior to purchasing.
Please note, colors may vary slightly from monitor to monitor depending on your settings.

-Please use caution and care when opening your order. Some items are small or fragile so we recommend unpacking on a flat, clean surface or somewhere where you do not need to worry about your new pieces being damaged or lost. Claims of missing items must be made within 24 hours of delivery. Please be sure you have checked all packing material before disposing of it.

-Please educate yourself properly before purchasing. Naturally, some mineral specimens can be fragile or potentially toxic, handle all specimens with care. If you are considering a stone to set in jewelry, be sure to research things like it's chemical composition and hardness. Please reach out with any questions you may have.

-The use of our photos without credit or permission is not permitted. Using our photos to resell minerals is not permitted.

-As a buyer, you are fully responsible for thoroughly reading and understanding our listing descriptions and shop policies. By ordering from our shop you are agreeing to comply with all of our policies.

Thank you!