Announcement
This is a challenging time for our country, but we continue to work. Thank you for your support!
Please note that some mugs are already in USA and can be delivered within a few days (check 2-5 days to USA section)
I like painting custom designs. Just send me a message.
Featured items
Items
Search result: 11 items
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Reviews
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Alexandra on Apr 26, 2024
5 out of 5 starsSo happy with product! It’ll be a great gift for my mother in law.
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Katelyn on Apr 25, 2024
5 out of 5 starsBeautiful mug! This is my second time ordering from this shop :) Definitely recommend.
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Brygida on Apr 16, 2024
5 out of 5 starsThe shipment arrived in great condition, everything in the package was very carefully secured. Very beautifully handmade. Thank you . I admire the talent.
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Kema on Mar 17, 2024
5 out of 5 starsThese glass cups are BEAUTIFUL!😍 I bought two as a set for my mother in law and we had some issues with shipping. They were meant to be a Christmas gift but only one was shipped. I reached out to the seller and she was super sweet and shipped out another immediately. Which I totally appreciate. Things happen during the holiday season and it’s the busy season so we understand. Great customer service, beautiful product. A plus in my book ❤️
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Wendy on Feb 11, 2024
5 out of 5 starsBeautifully done. Easy to work with. Art is lovely. Because it ships from overseas, give yourself plenty of time, you may need it.
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colleendimeglio on Jan 25, 2024
5 out of 5 starsStunning handcrafted artwork!! The colors are absolutely beautiful and vibrant. The gold outlining gives a lux touch. Personalization was perfect. Wrapped thoughtfully and shipped safely. I will absolutely be ordering more for myself and these will make lovely gifts for friends. It’s my favorite mug for tea and coffee! Go on… treat yourself while supporting a Ukrainian-owned shop 🇺🇦 ☕️
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About Vitraaze
Life needs colors!
Shop members
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Vita
Owner, Creator, Customer Service
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Irene
Assistant, Designer
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Pavel
Shipper, Photographer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
Personalization is free and can be applied to any item in my shop. Please leave your text "in note to seller" (you will have it during check out) or write me message after placing your order.
Custom orders are welcome. Please feel free to contact me if you need something special.
Where do I add my custom text for my order?
Please include your text in the 'notes to seller' section when checking out.
Can you send my order directly to the gift recipient with a gift note?
Yes, I can. Please write the recipient's address in the shipping section and add the gift note to the 'notes to seller' section. Also I won't include any pricing information.
Care instructions
Mugs can be used for hot and cold beverages.
Microwave safe.
Hand washing with non-abrasive materials is recommended.
Gift wrapping and packaging
At that moment gift wrapping is available in the shop.
Wholesale availability
I would be happy to have long term agreement with you. Just contact me and get special prices.
Cancellation of order
If you need your order be cancel, please contact me within 12 hours. I will cancel and make a refund. Please note, that there is non refundable 10% fees.
If your order is shipped - cancellation is not possible.
Can I pay via my Card instead of PayPal?
You may be able to pay with a card via PayPal without a PayPal account. Here’s how:
1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2) You'll be prompted to fill in your billing and credit card information.
3) Enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.