Announcement
* ANY ORDERS PLACED 12/19 - 12/29 WILL BE SHIPPED ON 12/30. HAPPIEST HOLIDAYS!! XO, MSVLA
WANT TO SEE MORE?? VISIT US AT WWW.MOONSTONEVINTAGELA.COM FOR MORE CURRENT DESIGNER & DESIGNER VINTAGE
INSTAGRAM: @MOONSTONEVINTAGELA
*FREE DOMESTIC SHIPPING VIA FED EX
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Reviews
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Eva on Apr 18, 2024
5 out of 5 starsSeller responded to messages very quickly and shipped item out fairly promptly. The boots are in great vintage condition!
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Sharon on Aug 30, 2023
5 out of 5 starsBeautiful! Just as described and pictured. Excellent communication with seller (Quick response). A++++
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cookfromthehip on Jun 21, 2023
5 out of 5 starsFantastic shoes. The seller was a great communicator and great to deal with. Love my shoes and get a million compliments on them.
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Megan on Apr 24, 2023
5 out of 5 starsBeautiful I had to get my daughter a pair thanks and fast service
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Kelsey on Feb 7, 2023
5 out of 5 starsExcellent condition, and shop was so helpful and informative when I asked about their authentication process! The listing was very detailed on sizing which allowed me to feel assured my shoes would fit perfectly ! I am very picky about my vintage designer pieces, and am happy to have discovered this shop!! These beauties look gorgeous in my closet and on my feet !!
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AHP on Oct 29, 2022
5 out of 5 starsAbsolutely Stunning! LOVE my Chanel Boots and love your store! You have me for life! Thank you for your superb 100% customer service XOXOO
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Return and Exchange Details::
All vintage sales are final.
Since we provide accurate measurements & photos of each item, we cannot give refunds for items that do not fit or for minor imperfections.
WE DO NOT CANCEL ORDERS ON REQUEST.
Please keep in mind, All of our items are vintage pieces. This means they are NOT new & most of our items are decades old. They may show natural signs of wear & age. We do our best to list any & all flaws in the item description. However, we may overlook small flaws.
PLEASE NOTE: We try to show the exact color and describe it in our auctions, but colors may differ slightly, depending on your computer & monitor settings. WE WILL NOT GIVE REFUNDS FOR THIS!
Shipping Details::
We ship worldwide.
All US orders are shipped via USPS Priority Mail with delivery confirmation.
All international orders are shipped via USPS First Class mail which does not provide tracking number. If you would like a tracking number, the item must be shipped via USPS Priority Mail. Please contact us for a quote. All heavier items (3 pounds + up) will be shipped via this service.
We are NOT responsible for custom fees charged by your country.
We are NOT responsible for packages lost or stolen in the mail.
We are happy to ship via Express Mail as well - please contact us if you need this service!
And of course, we are always happy to combine shipping for multiple items!
Any other issues or concerns about items being misrepresented:
If you feel there was an error in the listing or there is an issue with your order, you must contact us within 24 hours of the package delivery. Items with claims after this time period will not be considered. Thank you for your understanding.
FRAUD & SECURITY TAGS:
To prevent any potential fraud we video tape our packing process from the beginning to the end in a very detailed way for every item shipped. Every single item will be shipped out with a paper or plastic security tag attached with our handwriting on them. If there is a rare chance your item has an issue and we have agreed to a return it will ONLY be accepted if the security tag is still attached in the original way. No return will be granted if it is removed or reattached. Thank you for your understanding!