Announcement
Warm up and decorate yourself with our shawls!
Please, when choosing express shipping in your cart, indicate the contact phone number of the recipient in the note to your order or message us via Etsy. Since recipient phone number is a prerequisite for express delivery and without this information we cannot send your order by express.
Featured items
Items
All Items
Reviews
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Paola on Apr 24, 2024
5 out of 5 starsPerfect item and of very high quality workmanship. Never seen anything like it here😍💯
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apprinsac on Apr 19, 2024
5 out of 5 starsMagnificent article whose journey and material make you dream! Thank you very much for your art. Friendships Annie-Paule
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Beda on Feb 1, 2024
5 out of 5 starsWarm, soft, unique, I have never owned a garment like this, beautiful and thanks to the always present and punctual customer service! Congratulations
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Stephanie on Apr 23, 2024
5 out of 5 starsAbsolutely gorgeous shawl! Just wore one to an evening wedding earlier this spring and got so many compliments on it! Thank you for such a beautiful wrap!
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Stephanie on Apr 23, 2024
5 out of 5 starsThese shawls are AMAZING! I absolutely love them. Have been given quite a few compliments, and people keep asking me where I got them. They're warm enough on a chilly evening and just so beautiful.
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Gail on Mar 3, 2024
5 out of 5 starsGreat versatile gift. Dresses up an outfit and gives practical warmth too.
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Amanda on Feb 29, 2024
5 out of 5 starsBeautiful shawl and impressively quick shipping! Highly recommend this shop.
About Fedelkea
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Shawl knit in the traditional fashion is so fine that it can be pulled through a wedding ring. -
Kate Middleton with baby wrapped in Orenburg shawl.
Shop members
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Marco
Co-Owner, Photographer, Managing
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Liticia
Co-Owner, Creator, Designer
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Maxuma
Assistant, Knitting And Tailoring
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Nataly Slizun
Marketer
https://www.etsy.com/people/Natsly
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
Privacy policy
More information
Frequently asked questions
Q: HOW CAN I PLACE AN ORDER?
Find an item of your desire and push the “Add to cart” button. To review, click on the cart’s link on top right of the page. You can add further items to your order or remove them from the cart. Click on “Checkout” to complete.
Q: HOW MUCH DOES SHIPPING COST?
Shipping methods and exact prices are seen at "Checkout".
Q: HOW LONG TO WAIT MY ORDER?
As a general rule, packages going to Europe arrive in about 2-3 weeks, and all other areas arrive within 2-4 weeks. BUT sometimes packages to International destinations may take 3-5 weeks to arrive due to customs delays in your country. WE ARE NOT responsible for any delays caused by customs.
Express delivery upgrade available.
You may choose express shipping method in your cart.
Delivery time is 5-10 Business days to arrive worldwide (excluding a day of a shipment).
If you chose Express delivery at checkout, please add at "note to seller" your phone number.
Please note:
Should your package become lost during transit please contact us after 30 days from the shipping date and we will work with you to try to locate your item.
Should your package get sent back to us due to being unclaimed or a wrong address you are responsible for any additional shipping costs if you want us to try to re-ship the item back to you.
Q: DO I HAVE TO PAY TAX OR IMPORT FEES?
Please bear in mind that occasionally packages will get held up in customs for various reasons and that those things are beyond our control.
FEDELKEA is not responsible for paying your country's customs fee for delivery. This is the responsibility of the buyer.
For questions regarding import taxes or VAT fees, we recommend contacting your country's customs office or local post office.
Q: HOW DO I RETURN AN ITEM?
If you are not satisfied with your order, please contact us within 14 days from shipping date and we could work out a refund. Please note that shipping charge are not refunded and buyer is responsible for the shipping charge of returning the item.
All refund items must be returned in their original and unused condition.
Q: WHAT IS ABOUT GUARANTEE ?
We proudly guarantee the quality of our items. Each item is designed and genuinely hand crafted with great attention to small details.
Q: WHAT IS ABOUT COLLABORATION?
We are open for special projects and are glad to work with people and brands to develop exclusive designs together.
We are open for wholesalers, as well. Please email us.
Q: REFUNDS, EXCHANGES, CANCELLATION
When returning the goods, the money for shipping is not returned under any circumstances.
All shipping costs always on the buyer. The seller is not responsible for the passing of custom control. All the taxes, duties, and fees of the destination country are on the buyer expense.
1. In case of cancellation or return for any reason except our fault, we return only 80% due to nonrefundable commissions.
2. Refund will be made only after we get our item back
3. No refunds for custom orders.
4. No refunds for items from section Sale.
5. No refunds after 45 days from purchase moment.
6. No refunds for unclaimed packages.
These packages can be sent to the buyer again. Shipping costs, in this case, are on the client