Announcement
🐝CURRENT PROCESSING TIME🐝
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**1-2 WEEKS + Shipping Time*
SHIPPING TIME
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Free Standard Shipping- add 8-10 business days
Upgraded Priority Mail- add 3-4 business days.
PROOF IMAGE
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A proof image of the design will be sent with every order. I will need your approval of the design before it's printed, so please check your Etsy Account and/or email you used to purchase so your order is not delayed.
BUSINESS DAYS
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My business days are M-F and I am closed for processing and shipping on weekends and ALL major US Holidays, BUT you can place your order anytime!
Please message me with any questions or concerns about your order. I look forward to working with you! 😊
Sarah
Please see the FAQ section under the "MORE" tab.
🐝Share your photos with me and follow The BEE!
https://linktr.ee/beeboutique
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Cathy on Apr 9, 2024
5 out of 5 starsThe blanket is well made and so cute. The materials are so very soft too. I love it
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Frequently asked questions
⭐️HOW TO ORDER⭐️
*** I DO NOT OFFER CANCELATIONS OR REFUNDS ***
(But please send me a message about any concerns with your order, I am always happy to help!).
1. Please read the FULL LISTING DESCRIPTION and see ALL PHOTOS before purchasing.
2. Select the Item and Size you need from the drop-down menu and ADD to CART.
3. Leave us a "note to seller" with the Name, Initials, and Color Choice during the payment/checkout process. OR send us a message after purchase with the details.
4. A Proof image will be sent to your Etsy Convo Box and/or Email for your approval within a few business days. This timeframe may vary depending on holidays, seasonal orders, etc.
6. Please reply quickly with your approval to print so that your order is not delayed. 😊
COLOR CHANGES
Yes! Please see the color chart provided in the listing photos.
All of our listings are custom made. During Checkout add a “Note to Seller” with the colors you prefer from our chart. We will send a proof to approve with every purchase!
*All viewing device and monitor color settings vary! Final printed colors may not be an EXACT match to your screen.
CARE INSTRUCTIONS
For Fleece Blankets and Towels:
Machine Wash Separately on Cold, Gentle Cycle, Tumble Dry on Low Heat. Do not use Bleach or Dry Clean.
Jersey Knit Items- hand wash separate, hang dry.
PROOF BEFORE PURCHASE
Each item is personalized, I do NOT send proofs *before* purchase. These are custom designs that do take time.
You will receive a proof image of the design to approve in a few business days after the order has been placed. You will have a chance to approve the design or make minor adjustments before it's printed.
*Please also see our proof policy below.
PROOF IMAGES
The design "Proof Image" will be sent in a few Business days *AFTER* you purchase. It will be sent to the Etsy Convo and/or Email address associated with your order.
• Your proof image will be based on the main listing photo of the item you purchased and your "note to seller" and the size/material chosen.
🔥PLEASE REPLY WITH YOUR APPROVAL TO PRINT! 🔥
•If no response after 48 hours, your item will be sent to print "as is", but this may have delayed the production time. Your “Ship By” Date will be adjusted accordingly.
PROCESSING TIME
Please see the SHOP ANNOUNCEMENT section for my current up-to-date processing times. This may vary due to order volume, supply chain issues, holidays, illness, etc.
Production times begin *AFTER* you approve your proof image AND may vary depending on the item and material you have purchased.
*Business Days are Mon-Fri and I am closed for printing and processing on all major US public holidays.
SHIPPING
•Shipping via USPS, DHL, FedEx, or UPS with tracking.
•You will receive a tracking number once your item is ready to ship.
• The FREE STANDARD shipping can take 7-14 business days after processing is complete.
•UPGRADED Priority Mail Shipping can take 3-5 business days after processing is complete.
•I do NOT guarantee any exact delivery dates.
•I am NOT responsible for shipping delays.
•Once the item has been shipped and picked up by the postal carrier, it is out of our hands. Please check the postal carrier website for more up-to-date details.
SHIPPING ADDRESS
Your order will be shipped to the address provided during checkout.
Please let me know ASAP if the address needs to be changed BEFORE you approve your design.
If requested in time, I will change the address on the actual shipping LABEL, but your shipping notification from Etsy will still have the old address you entered during checkout. I cannot change this part.
⭐️I am NOT responsible for packages returned because of an incorrect address was provided during checkout. An additional reshipping fee will need to be paid in order to reship the item to a new or corrected address.
ARTIST FEES
I DO NOT ACCEPT CANCELATIONS AFTER A PROOF HAS BEEN SENT. A minimum $15 artist fee will apply.
If requested for additional proofs, the Artist fee must be paid prior to receiving an additional proof. The $ amount will be based on the type of request.
• If you request a major design change or pattern change after the first proof has been sent, a "Pattern Change" fee will apply.
• If excessive proofs are needed (more than 3, due to customer request) to finalize your purchase, an artist fee will need to be paid for the extra design time.
• Multiple edits to your proof will delay the production process. We will do our best to make all changes within 24 hours of your request and/or additional payment received.
MESSAGES/EMAILS
I will do my best to reply to every message within 24 hours, Mon-Fri. I am closed for processing and shipping on all weekends and major US Holidays.
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