Announcement
IMPORTANT NOTICE
Dear Valued Customer,
Welcome to follow my Instagram account
vickymermaidbridallinna
https://www.instagram.com/vickymermaidbridallinna/
My dear customers, Please kindly read the policies before ordering:)
**** Due to the different lighting, the color difference might existed, we are not able to avoid it when selling online.
****All ivory colors are in a light shade, not cream ivory
We found that many website stole pictures from our shop. Please kindly noted that we only sell on ETSY, all the other website pictures are fake.
Some policies♥♥♥
**We do not accept return for custom dresses(dresses in our shop with changes, or dresses do not listed in our shop) in any reason. Of course, we'll send you pictures for your confirm before shipping.
**We can only accept cancellations within 2 days of purchasing.
**For the extra charge, we do not charge more for custom sizing. However, there will be extra fee for dresses with custom changes, and plus sized dress over size 16.
**Due to nature of custom orders, when you receive your dress you may need some alterations.Please kindly noted that our custom size service provided are free,So we will not be responsive for the fee if you get the dress altered locally.
So I HIGHLY suggest you order the dress in regular size and get in altered locally if needed.
**Policy For dresses in good condition and regular size:
For a standard size, you can send back in 3 day, we'll issue you 70% of the dress(shipping fee will not refund) All our dresses are made from scratch, your understanding is much appreciated.( Only accept returns for dresses is less than US 14, over US 14 will be considered to be custom dress)
Enjoy you time!
Featured items
Items
All Items
Reviews
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Amanda on Mar 19, 2024
5 out of 5 starsGreat customer service. The dress arrived several weeks earlier than expected, which was a very nice treat! I love the dress. It is exactly as described. I will need to get it tailored to fit exactly right, but that is pretty much to be expected and I gave my measurements a little bigger to be safe anyway. Love this dress so much, the quality is even better than I was expecting. Everyone has complimented the dress on how beautiful it is. Thank you VickyMermaid!!
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Natalie on Mar 6, 2024
5 out of 5 starsThis is the most beautiful dress I have ever worn. I wore it for my wedding. It was so well made, so comfortable, and absolutely gorgeous. I got so many compliments on it and wish I could wear it again and again. The fit was perfect but I did have the length shortened a bit, which was expected. Interacting with the seller was easy, she answered all of my questions and delivered the dress on a tight timeline. Everything was exactly as described and it is maybe even prettier in person than in the pictures!
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Genevieve on Mar 5, 2024
5 out of 5 starsBeautiful and true to size! It truly is stunning. I initially ordered the wrong size and had to send it back (please check the returns and refunds description if you think you may also do this!), but Linna was most helpful and sent out the right size quickly for me. It fits like a glove, don't over estimate your size. It's quite long, so make sure you specify what length you will need accurately.
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Shanay on Feb 14, 2024
5 out of 5 starsThis dress is so beautiful and matches the garden elegance vibe I’m going for perfectly! I specially requested sleeves to be added and they did a great job. The material seems to be good quality, it’s very comfortable. I’m so excited to wear this for my wedding in June! Thank you!
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Hillary on Jan 14, 2024
5 out of 5 starsBeautiful dress! Excellent communication throughout the order process! Would buy again 💯
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Shelby on Jan 9, 2024
5 out of 5 starsI, like others, was incredibly nervous about ordering my wedding dress online. I was even more nervous about getting a dress that was completely custom. Linna and the team not only eased all of those fears, but brought my dream dress to life. It's even more beautiful in person than I could've imagined. Communication with Linna was easy and consistent, and she was incredibly friendly every single time. I truly could not be any happier - and will update with pictures shortly.
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JJ on Nov 7, 2023
5 out of 5 starsThis arrived way sooner than I had planned on, and it fits perfectly! I'm over the moon about this dress. Thank you so, so much for creating such a beauty. ❤️
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Sign in with Apple user on Nov 1, 2023
5 out of 5 starsBeautiful! I love it so much! Fast and easy delivery
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About VickyMermaidBridal
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Sizing details
We have already listed a size chart in each of our listing, please refer to it before choosing your own
May I know the processing time for a custom order? Also the extra charge?
The processing time for a custom dress may be longer than usual, please contact me for more details. For the extra charge, we do not charge more for custom sizing. However, there will be extra fee for dresses with custom changes, and oversized dress over size 16.
How much will you refund for regular dresses?
70%.All our dresses are made from scratch, other than in stock, we have already listed the refund policy in our shop annoucement, please kindly check the details。