MyOldWhiskeyWorkshop

Distinctive, handcrafted wooden accents for the home

Minneapolis, Minnesota
|
| 1,140 Sales | 5 out of 5 stars 5 out of 5 stars

MyOldWhiskeyWorkshop is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to our shop! We specialize in true handmade wood kitchen and decor items. We invite you to browse around and thank you for supporting small business.

Our items are in stock and ready to ship. While we are hard at work, please know that quantities are limited.

🩷Problem with your order? Just click the contact button to advise us of any issues. We are here to help.
🩷We ship via UPS Ground, USPS Priority Mail or USPS Ground Advantage, depending on package size and weight.
🩷Please message us if you have any questions. Often we can answer within a few minutes.
🩷Have something else in mind? We do consider limited custom orders!

Mark and Elaine
My Old Whiskey Workshop LLC

Announcement

Last updated on Jan 24, 2024

Welcome to our shop! We specialize in true handmade wood kitchen and decor items. We invite you to browse around and thank you for supporting small business.

Our items are in stock and ready to ship. While we are hard at work, please know that quantities are limited.

🩷Problem with your order? Just click the contact button to advise us of any issues. We are here to help.
🩷We ship via UPS Ground, USPS Priority Mail or USPS Ground Advantage, depending on package size and weight.
🩷Please message us if you have any questions. Often we can answer within a few minutes.
🩷Have something else in mind? We do consider limited custom orders!

Mark and Elaine
My Old Whiskey Workshop LLC

1140 Sales

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Mark and Elaine

Contact shop owner

Mark and Elaine

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Average item review
5 out of 5 stars
(341)
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About MyOldWhiskeyWorkshop

Sales 1,140
On Etsy since 2018

Where Quality and Craftsmanship are not Forgotten

Shop members

  • Mark

    Craftsman, Designer, Owner

  • Elaine

    Photographer, Marketer, Customer Service

Shop policies

Last updated on May 18, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Privacy policy

More information

Last updated on May 18, 2022

Frequently asked questions

What if my item is damaged during delivery?

In the unlikely event your order is damaged during delivery, please contact me within 7 days of delivery for resolution.
This may include replacement of order or refund; provided Buyer provides proper evidence to file a claim.

DO NOT ship the item back unless I request you to do so, as this will void the claim.

I will need the following to process a claim:

Proof of Damage:

Clear, digital photos that clearly show the extent of damage. This includes BOTH SHIPPING PACKAGE AND ITEM damage.

Please hang on to the original packaging and the damaged item until your claim is settled. You may be asked to take them to your local Post Office™ for inspection later.

What if my package is lost in transit?

Each package we send will have tracking information available through the appropriate carrier.

We diligently track each package until its arrival at the destination address you provided. We will file Help and Missing Mail forms on your behalf at the appropriate intervals.

If after 30 business days from ship date the package has not been delivered, please contact us for resolution; which may include refund or replacement of your order.

What if I received the wrong item?

While we make every attempt to carefully check each order, we sincerely apologize if the item you received is not the correct item on your order receipt.

We ask that you contact us within 7 days of delivery. We will arrange for a prepaid return label for you to return the item. Please keep the original shipping box and inner packing materials so we have the correct size/weight for a new label.

Upon receipt of the incorrect order, we will immediately send the correct order at our expense.

You may request a full refund, including shipping costs, in lieu of replacement item if you would prefer.

What if my tracking information shows delivered, but I do not have the package?

First and foremost, it is the Buyer's responsibility to provide a secure location for package delivery. We provide every buyer with tracking information.

Seller (MyOldWhiskeyWorkshop LLC) is not responsible for missing/stolen packages if USPS, UPS or FedEx tracking shows delivery to address provided by Buyer.

If tracking information shows delivered, we ask you to please first check with household members and neighbors in the event they may have picked up the package on your behalf. If you believe the package has been stolen, you should file a report with local police, file a fraud/stolen report with the carrier and with your personal insurance company.

Please contact us for any assistance we can provide with tracking information.

Do you offer engraving on your products?

Our lumber is hand selected to emphasize a beautiful wood grain unique to each piece. To protect the heirloom quality and remain timeless, we do not offer engraving on our products.

How do I contact you?

We are happy to communicate regarding our products or any issues with your order!

If there is a problem, we respectfully ask that you please contact us directly through Etsy Convos to resolve before opening a case.

We will reply to any communications within 24 hours. Just click "contact shop owner " above.

May I return my item if I change my mind?

While we confident you will love your purchase, we will accept returns. However, a refund will be for the item price only. Buyer must pay both outbound and return shipping charges. Please keep in mind that the shipping cost for large, heavy items for both directions can easily run $40-$50! Please read through our detailed descriptions and don't hesitate to ask any questions prior to purchase.