Announcement
Welcome to One Dotty Duck. Here you will find lots of distinctive jewellery pieces and accessories to suit a wide range of tastes and styles, all handmade in Devon, England. From domino pendants and steampunk necklaces, through to boho earrings, resin bracelets and unique cufflinks. Please have a look around my shop and feel free to contact me with any questions you may have. Happy browsing.
Featured items
Items
All Items
Reviews
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Debbie on 22 Apr, 2024
5 out of 5 starsI was amazed by the quality of the earrings I was well chuffed with them
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Audrey on 21 Apr, 2024
5 out of 5 starsThis is a gift for one of my child’s teachers, so I haven’t given them yet. Beautiful colors, and look like they’ll go with a varied wardrobe. Thank you!
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Susan on 19 Apr, 2024
5 out of 5 starsLovely earrings. Quick delivery. Have worn them a lot already.
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Jessica on 16 Apr, 2024
5 out of 5 starsGorgeous earrings and seller was super helpful and shipped them super quick on next day delivery for me!! Thank you ❤️
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Shahana on 25 Apr, 2024
5 out of 5 starsThis item was perfect in every way. Beautiful packaging and a high quality item.
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Susan on 24 Apr, 2024
5 out of 5 starsThis is the 2nd pair I bought. I was complimented on my pair by my sister in law, so bought her some too. She adores them. Absolutely beautiful earrings. Would recommend xx
About OneDottyDuck
Distinctive Handmade Jewellery for that Personal Touch
Shop members
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One Dotty Duck
Owner, Designer, Creator
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Delivery
I will endeavour to ship within the timescale given on the item listing. If for some reason I am unable to do this I will contact you asap and let you know.
I send all of my items via Royal Mail. Within the UK I ship first class, and international orders are sent Tracked where possible. Royal Mail estimate delivery within the UK will be next working day (on top of the processing time given on the item you have ordered). Outside of the UK, Royal Mail estimate a delivery of 7-10 working days to reach your countries customs (on top of the processing time given on the item you have ordered) although delays can occur, so please allow a comfortable amount of time for it to be delivered. You can track it using the tracking number I provide, on the Royal Mail website, www.royalmail.com. Some countries also enable tracking within their own postal website, using the same tracking number provided.
Customers are responsible for any import duty or customs charge levied on packages entering their country. Please ensure that you are aware of any possible customs charges for your country before purchasing.
Customers are responsible for making sure the item purchased is not prohibited or restricted in their country before purchasing. One Dotty Duck will not be held liable for items destroyed/sent back to me due to a countries postal restrictions.
Anything returned to me due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer. There will be no refunds on missing packages due to an incorrect address.
Privacy
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time periods: 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Karen Sylvester, am the data controller of your personal information. If you have any questions or concerns, you may contact me at onedottyduck [!at] gmail.com.
More information
Frequently asked questions
Gift wrapping and packaging
All of my items will come beautifully gift wrapped, so you will be able to gift the item as soon as you receive it.
I ship almost exclusively with Royal Mail.
Care instructions
Please treat your jewellery with care!
- Store all jewellery pieces away from direct sunlight.
- Do not wear your jewellery in water (e.g. In the shower/bath/swimming/during washing up)
- Remove all jewellery pieces before partaking in any form of exercise.
- Do not expose pieces to any chemicals or alcohol-based products such as perfume, creams, hairspray, household cleaners, or nail polish remover.
- The resin I use is a jewellery grade resin. It can become softer if exposed to high temperatures. This will not affect the piece but can be more prone to damage when soft. The resin will return to its hard form once it cools.
- Plated items will develop a patina over time. Please use a soft polishing cloth to clean these items.
Processing Times
The processing time given on each item, is the time it takes to create these beautiful handmade pieces, in addition to the transit time. This EXCLUDES weekends and holidays. Lots of my listings show items which I have already made, and are ready to post, hence the shorter processing time. Please read the processing time on each individual item before ordering, or contact me before purchasing if you need it sooner, and we can discuss options. If you have *any* questions or concerns about your order at any time, please message me!
Copyright and Intelectual Property
All items from One Dotty Duck are designed and created by Karen. The copyright and intelectual property is owned by me.
Returns on Earrings
I accept returns for earrings, only if they have not been tried on. Return postage costs, and the safe return of the earrings are the responsibility of the buyer. The refund will be processed once the earrings have been received and inspected, in an unworn, resalable condition.