Announcement
Most of the Rings orders will be shipped within 1-2 days.
Please check our other stop for Minimalist Necklaces and other jewelry at
https://www.etsy.com/shop/luxylayered
We love to see you try our designs. Please LIKE us on Facebook and Instagram. https://www.facebook.com/urbancarats
https://www.instagram.com/urbancarats
Here at Urban Carats Jewelry, our Customers are at the Heart of our Company. We encourage you to tell us about your experience with our Company, any custom design that you might want to make, the buying process, feedback about your shipped package, or any questions, feedback, and concerns that you might have. Whatever it is we are here for you all the time. Just leave us a message or email us. We will be more than happy to answer your questions.
For Returns and Exchanges Contact us within 7 days of delivery
Ship items back within 14 days of delivery
Customized Necklaces, Rings, and Jewelry are not returnable. This includes :
Personalized Nameplate Necklaces
Personalized Initial Necklaces
Custom-made Rings.
Eshna and Team
Thank you.
Featured items
Items
All Items
Reviews
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Huzzah on Feb 9, 2024
4 out of 5 starsThe quality of this ring was very good, and I'm happy overall. I asked for a smooth ring, and I got a faceted one instead. I don't think that qualifies as the ring matching the item description. It's still a beautiful ring, though, so my expectations were mostly met.
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Anna on Nov 1, 2023
3 out of 5 starsThe earrings are of excellent quality; however, I thought they were going to be gold, as shown in the photos, but the selection is in silver. I just noticed this, and it's a bit confusing.🫤
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Lin on Mar 21, 2024
1 out of 5 starsI was so excited for this ring, but I should’ve read the reviews of people not getting their items. But I’ve bought so many times from ETSY, perhaps 100 times and has NEVER not had an item ship to me. Well after waiting kindly for 3 weeks, I message the seller twice and she responded once that they were still “working on the ring and will give me an update on when it will ship.” After a few more days and no update, I once again messaged the seller so at this point, I canceled the order.
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reganaless0214 on Jan 17, 2024
1 out of 5 starsReally disappointed about this one. Had placed an order for Christmas I was very excited about and it was canceled last minute. Unfortunately I can’t give a good review since I have nothing to review.
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Patrick on Jan 1, 2024
1 out of 5 starsOrder was meant to be a gift for Christmas; I ordered in early December thinking that would be enough time. The seller didn’t communicate with me that they were not going to fulfill the order, I only received a notification that my money was refunded. The rings are beautiful but the seller is unreliable.
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About UrbanCarats
Shop members
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Eshna Pradhan
Owner, Curator / Maker / Customer Satisfaction
"If you are gifted with talents and creativity don't just lock them inside your room, unlock your creativity and share your talents with the world".
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
We value our customers need of personalizing their choice of jewelry. Personalizing jewelry is a very good way of having something with you all the time with the initials/dates or words related to you or your loved ones. We do our best to hand stamping/ hand engraving your alphabets or words or symbols on the jewelry your like. Each jewelry is carefully personalized and cleaned/polished. We would love to see you wear your personalized jewelry forever. This is one reason why we maintain our quality of jewelry to the best.
Due to the unique nature of these jewelry, all personalized jewelry with your choice of engraving/hand-stamping are not returnable. But if you have any questions regarding the quality please feel free to contact.
Delivery Duration on International Orders
If your order was shipped with USPS, the tracking numbers for International shipments only show where they are in the USA, and once they ship overseas, the tracking number is not updated. Once your package is outside the US, there will be no update until it’s been delivered. The tracking will show your package being “frozen” at a major US port (like CHICAGO, IL, 60666, US), but this doesn’t mean your package isn’t moving, it’s just that it’s moving overseas.
Below are few real examples of Transit times taken for counties in the past:
Brighton East Sussex UK(Great Britain) - 7 Days
Clayfield AUSTRALIA - 17 days
Ontario CANADA - 7 days
Kortrijk BELGIUM - 10 days
Noviglio ITALY - 21 days
Singapore SINGAPORE - 11 days
Madrid SPAIN - 12 days
Wholesale availability
Yes, we do wholesale too. All jewelry are not available for wholesale but most of the jewelry can be made for wholesale customers. Please send us a message on ETSY regarding wholesale inquiry and answer these few questions:
1. Please tell us about yourself and your business.
2. Where do you intend to sell our jewelry ?
3. Do you currently sell other jewelry ?
4. What jewelry are you interested in ?
Gift wrapping and packaging
We wrap your jewelry on our cute and secure Urban Carats Jewelry branded Gift Box. This will be also ready to be given as a gift to someone. The box will be secured with non-squash-able packing along with Tear-Proof Water-Proof Polyethylene Mailers. We take extra care when shipping our orders.
If you like us to pack your jewelry to your special recipient on a Premium Gift Boxes like (Leather, Velvet or Premium cloth) please tell us in advance and we will arrange those for you.
Please mention on "Notes to Seller" section if you like to include a note for your recipient. Like Birthday wish, Special Occasions note, Love notes, or anything that you want to say. We will be more that happy to include this on your behalf.
Care instructions
All jewelry are vulnerable to the oxygen in the air. All silver/gold jewelry, event the purest form are very likely to oxidize after some time. It is very easy to wipe and clean the oxidization though. Just use a simple jewelry cleaning cloth, the ones without chemicals.
We do our best to put an extra layer of anti-tarnishing when making our jewelry. This prolongs the life of the jewelry. But we highly recommend not to wear your jewelry while taking bath because most of the shampoo has hash chemicals which are not good for the Gold Plating. Soap is not bad for the jewelry at all though. Also try not to wear your jewelry when swimming, gardening, house cleaning, working out, applying sun lotions or spraying perfumes directly on jewelry.