The sending of any personal items (such as ashes for cremation jewelry) required for inclusion in a custom piece of jewellery, is the responsibility of the customer and may include additional customs or import charges levied when coming into the UK. While ashes don't usually attract any additional charge, if you choose to ship by Express Couriers for example via a private courier, UK Customs & Excise may require Import VAT for me to receive them. Evidence will be provided to the customer of any charges levied and paid by Kelandy Designs in order to receive your items through the UK Customs system, and payment will be required in respect of reimbursement of these charges before your finished items are dispatched to your respective country.

Sizing is important when making individual rings. While some ‘resizing’ is possible in some cases, those rings containing an inlay cannot be resized without having to redo any inlay that is already in place. It is therefore imperative that a correct size is provided before the ring is completed, especially for inlaid ashes rings. There is a sizing chart for various countries with the equivalent UK size in the last picture of all the ring adverts. If in doubt, please try to pop into a jeweller to confirm your size before ordering.

Etsy policies don’t not allow the sale of jewellery with human ashes so all the adverts for memorial jewellery at Kelandy Designs are for Pet Ashes.
However, Etsy does allow me to provide a link for you to contact me if you would like to further discuss having the same style of jewellery made with the ashes of a loved one who has passed.
In this situation if you could please send an email to
kelandydesigns @gmail.com
I will be able to take this forward for you there and provide the same type of jewellery with the ashes of your choice.

It is the customer's sole responsibility to provide address details which are accurate and correct for the delivery of any ordered items. Any failure to deliver as a result of incorrect information such as address, house number, postcode etc is the responsibility of the customer to follow up with the postal carrier. Any additional costs as a result of failed delivery by virtue of incorrect information being supplied, re-making of an item by customer request following a failed delivery and / or re-delivery to a different address or address altered or changed from the original address information supplied by the customer will be the sole responsibility of the customer.