Cheeky Monkey by LiSa takes your privacy seriously. We will never sell your information, nor share your information outside of services you have explicitly contracted with us to do. A detailed outline of our Privacy Policy follows.
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This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices on its privacy page, or at the following link: https://www.etsy.com/ca/legal/privacy/

1. Information We Collect

To fulfil your order, you must provide me with certain information (that you authorize Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for example, a custom order).

Unless you contact me directly, through my company email address or our VIP Club Newsletter, I will never keep a record of your email or personal information outside of the Etsy platform.

If you chose to sign up for our newsletter, through our MailChimp marketing email list at http://bit.ly/CMBLSVIPClub we will never store your information in any other way.

2. How We Use Your Information

* Information stored on Etsy is used as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

* When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list or requesting specific future notifications, for example when new stock has arrived that your are interested in; and,

* If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as: 1) Using your information to provide the services you requested; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Third Parties With Whom We Share Personal Information

We will never share your information outside of providing the service(s) you request.

* I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies like USPS or Canada Post. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of Time We Keep Personal Information

We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with our tax, legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Such information is kept 7 years.

5. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. Contact Information

Cheeky Monkey by LiSa is the data controller of your personal information. If you have any questions or concerns, you may contact us at info [!at] cheekymonkeybylisa.com.

If you wish to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or by using other contact methods that can be found here: https://www.etsy.com/ca/legal/privacy#contact