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🎁 Custom Pet Portraits, Clothing and Gifts for Every Pet Lover! 🎁
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Reviews
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lynnebgray1 on Feb 26, 2024
5 out of 5 starsAnother beautiful item from this seller. Thank you! Highly recommend! One of my absolute favorite shops to purchase from.
Elizabeth responded on Feb 26, 2024
Your review made my day! I'm so thrilled you enjoy our products and thank you SO MUCH for your continued support of the shop. It means more than you know :)
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Cassidy on Mar 18, 2024
5 out of 5 starsI asked the seller for an easter bernese design and they gave me options and it was so fast, the sweatshirts are SO CUTE I ended up ordering three to give as gifts, so excited and will definitely be ordering the rest of the holidays here
Elizabeth responded on Mar 18, 2024
So glad you love the sweatshirts. They were a lot of fun to create :)
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Carolyn on Mar 7, 2024
5 out of 5 starsSo nice to find Doberman merch with the ears and tail they are born with!
Elizabeth responded on Mar 7, 2024
So glad we had Dobie designs you were looking for. Most of our Doberman parents have dogs with natural ears so we always carry both kinds so everyone is represented 🙂
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CraftyLiss on Mar 5, 2024
5 out of 5 starsBeautiful gift and shipped fast!
Elizabeth responded on Mar 6, 2024
So glad the print was well received. Thank you for leaving a review :)
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Trinette on Mar 5, 2024
5 out of 5 starsSo amazing!! It’s absolutely perfect!! I couldn’t have asked for it to be made any better!!! Thank you SO much ☺️
Elizabeth responded on Mar 6, 2024
Great working with you Trinette and creating a design featuring all your special fur babies. So thrilled you love the finished sweatshirt :)
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eawagoner915 on Feb 6, 2024
5 out of 5 starsNice quality and came quickly
Elizabeth responded on Feb 6, 2024
Glad you love the tee! Thanks for providing a review :)
About LoveAtFirstBark
You Know Your Pet is Special…So Do We!
Shop members
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Elizabeth
Owner
LoveAtFirstBark is truly a work of love. It's me, myself, and I (and the dogs of course) 🙂
Production partners
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A print shop
Charlotte, NC
This company helps produce our canvas prints, larger size prints, tees and pillows.
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Production Partner
LA, CA
This company helps print and ship out clothing and accessories featuring our original designs.
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Production Partner
Sioux Falls, SD
This production partner helps us create and ship our metal signs and other products we cannot create on our own. All designs are original to Love at First Bark.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
REFUND AND EXCHANGE POLICY
Items we are not able to fulfill ourselves included clothing, totes, pillows, jewelry, metal artwork, etc., are custom printed once ordered. Because of this we do not accept returns or offer exchanges.
If there is a physical defect in the product or the packaging it came in was damaged, please contact us with photo(s) of the defect/damage and we will replace it for you. If we made an error on your order, we will happily send out a replacement to you at no cost.
Please send all correspondence through Etsy to make sure we receive your message.
Thank you for supporting our small family business!
ADDRESS AND DELIVERY ISSUES
Items are mailed to address provided at the time of purchase. We are not responsible for addresses that haven’t been updated in Etsy accounts or address change requests made after purchase is completed.
Items shown as delivered, but are not found, please check with neighbors and others in the household. If you live in an apartment building, or have community mailboxes, check with the property management office. You can also call your local PO with GPS tracking number and/or check with your mail carrier.
If package is still not found, fill out a postal theft form at USPS.com.
We are not responsible for items marked delivered, were lost by carrier or stolen by porch pirates. We have not control of delivery services like USPS or UPS.
HOW LONG WILL IT TAKE MY ORDER TO ARRIVE?
1) Production time is 1-3 business days for 5x7, 8x10 and 11x14 prints and 3-5 days for mugs. All other products can take 7-10 business days to process before they are shipped.
2) Once your order ships, delivery time depends on USPS shipping method.
Please note there are no guarantees your order will arrive within these time frames; times can vary due to postal locations, time of year, and ongoing disruptions. No shipping refund will be issued for packages upgraded to Priority that arrive later than the 2-3 day time frame.
TRACKING INCLUDED! Every order includes a tracking number and will sent to the email you used during purchase. Your mail carrier can even use GPS with this number to see exactly where your package is located.
CAN I ADD A SPECIAL REQUEST WITH MY ORDER?
Absolutely! We have changed designs to include a dog's name, represent multiple-dog or pet households, used specific colors, flipped images so they face each other, altered images to make legs shorter, a body wider, etc.
In terms of our coffee mugs, while we place images so the handle is on the left (as show in listing photos), we can also change the image so the handle is on the right. Simply add that in the "notes to seller" and we'll be happy to switch the placement.
CAN I REQUEST AN ANIMAL YOU DON'T CURRENTLY OFFER?
Certainly! We try to stock the most popular animals/breeds, but we don't have every. single. one. If you're looking for another breed of dog, cat, horse, etc. or a completely different animal altogether, contact us as we (a) may already have it ready to go so we can create a listing for you or (b) we'll work to see if it's something we can add to our collection. The more interest there is on a specific animal, the better idea we have that it's something we should permanently add to selection. When in doubt, convo us- we love hearing from you!
DO YOU OFFER LARGER SIZE ARTWORK?
Yes, we have started adding larger size prints as well as canvas prints.
We still create and ship out all 5x7, 8x10 and 11x14 size prints. Larger sizes are being created by a third party printer and are shipped through that company.
Any design that we have can be created in a larger size so if you'd like that done, just convo us :)
HOW ARE YOUR MUGS CREATED?
Each mug is hand sublimated in our studio using original artwork we created. Because each mug is custom made to order, we use mockups of 15 oz. mugs along with several examples of artwork to give you an idea of what a finished product would look like. Unlike an art print that is printed out on paper, however, sublimated images are literally "baked" onto a mug. Silhouettes contain several names of various sizes within an image and larger names can bake a bit brighter because they contain more ink than smaller names that use less ink. Each mug is unique, handmade, and custom based on the names you provide, the length of names, the image used and how the names form the shape of the image.
REFUND POLICY OF PURCHASES/PROOFS
After purchasing a print, a complimentary proof can be requested showing you what the finished product will look like. If, in the event, an image can't be created that matches what you are envisioning, a refund of the purchase price less a $15 artist fee will be provided.
Please note that each image is custom and one-of-a-kind. A lot of time and effort also goes into creating each image. Due to their personalized nature, these images cannot be resold or used for any other purpose. Therefore, the time to create them will be factored into any refund.
CAN I HAVE A CUSTOM PIECE OF ART CREATED?
Absolutely! We offer a custom listing you can purchase for artwork that can be created from a photograph(s) and other customized features you may want that go beyond our normal word art pieces.
Due to the completely custom nature of these pieces, this listing comes with a non-refundable fee of $15 to cover the costs of creating individual pieces of art to send as proofs. We understand that this artwork is very personal. If, for whatever reason, you are not happy with the proofs, we will refund your purchase price, less the $15 artist fee.