JwllryByAlex is taking a short break
Reviews
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Catherine on 17 Apr, 2023
5 out of 5 starsSadly, poor Alex wasn’t able to fulfil my order due to her injury. However, her communication and help was excellent and prompt and she immediately arranged a refund through Etsy for me. I would have no hesitation in recommending Alex. She was recommended to me and I will definitely come back on another occasion. Get well soon!
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Jim on 22 Dec, 2022
5 out of 5 starsA high quality product with outstanding customer service throughout.
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bricknera19 on 30 Jun, 2022
5 out of 5 starsI ordered a ring from this shop as an engagement ring for my fiance and I am absolutely in love with it and so is he! The engraving is beautiful and the shipping was speedy despite me being in the US!
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Anna on 08 May, 2022
5 out of 5 starsBeautiful bangle, just what we were looking for! Customer service is second to none. Could not be happier, and will buy again! Thank you x
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Meghan on 05 May, 2022
5 out of 5 starsThis necklace is stunning, it’s my new favorite. The photos were obviously what attracted me to this necklace, and much to my pleasant surprise it’s even more beautiful in person. The quality is superb, and I LOVE it. Thank you!
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Michelle on 21 Feb, 2022
5 out of 5 starsBeautiful bracelet! Alex was a joy to communicate with and my bracelet came beautifully wrapped! So happy with my purchase!
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Sally on 12 Dec, 2021
5 out of 5 starsAbsolutely gorgeous and brilliant customer service! Highly recommend, thank you so much 😊♥️😊
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Emma on 08 Dec, 2021
5 out of 5 starsBeautiful bangle, accurately described and excellent communication from Alex re arrival time and process of the order. I am delighted with it.
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Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
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More information
Frequently asked questions
Custom and personalised orders
All of my jewellery is made by hand in my studio in Nottingham. If you have a special request, please be in touch so we can discuss this and see if we can accommodate this into the design.
Sizing details
EARRINGS - the various size of the earrings are written in each individual listing. If you have any queries please do let me know.
RINGS - are all individually made to order, once the purchase has been made I will be in touch this make the ring to your chosen size. If you need any support with ring sizes, send me a message and I will support with this.
BANGLES - are all individually made to order, and predominantly made circular. Some designs can be made into an oval shape and can be more comfortable to wear. Standard sizing below:
Small: 60mm diameter
Medium: 63mm diameter
Large: 67mm diameter
If you need any support with the bangle size or shape, please send me a message.
Care instructions
All of the jewellery is made in sterling silver and can be cleaned with a silver polishing cloth.
If you have a piece which is oxidised, over time the oxidised finish will wear, and the true colour of the silver will shine through.
I am always happy to re-oxidise your piece should you choose. Just get in touch via Alex.jewellery@outlook.com
Gift wrapping and packaging
Sustainability is at the forefront of my packaging. All orders are sent in cardboard boxes, if padding is needed to keep your jewellery safe in transit I use shredded paper.
All jewellery is sent in the own box or pouch. Bangles & rings are kept safe in transit in a vegan suede pouch, which you can keep your pieces on to stop them tarnishing.
Tissue Paper - where tissue paper is used to package the jewellery it is acid-free to ensure the silver doesn’t tarnish.
If you are buying as a gift and would like the piece to be gift wrapped and a personalised note inside this can be done for a small fee.