foxmoth is taking a short break
Reviews
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Morgan on Mar 6, 2023
5 out of 5 starsPerfect collar for our peanut. We upgraded to the newest Fi & she needed a new collar. 10/10!!!!
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kate on Oct 12, 2022
5 out of 5 starsAdorable bandana and beautifully made! Perfect for fall photos!
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Lindsay on Sep 23, 2022
5 out of 5 starsIt is beautiful. Great quality, looked just how I hoped and expected it to. Fits well on my dog. Love it!!
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STH on Aug 11, 2022
5 out of 5 starsWorst product ever. Waste of money. Slow delivery. Product was not what I thought I ordered. Took 4 weeks to deliver. Customer service was beyond useless. DO NOT WATE YOUR MONEY!
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Meadow Araujo on Aug 5, 2022
5 out of 5 starsTook two weeks in total to receive and have made very happy! I expected not to have it for another 2 weeks
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Maria on Aug 3, 2022
5 out of 5 starsThe bandana is beautiful and fits perfectly. Will definitely buy more like it!
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Frequently asked questions
I accidentally put the wrong address at checkout, what can I do?
Send me an message ASAP with the correct address and your order number. We aim for a very quick turn-around time so it is crucial you let me know right away.
My package was lost, what can I do?
Unfortunately once a package has been shipped there is nothing I can do to intercept or locate the package. In the case that your package is marked 'delivered' but you can't locate it, first check your mailbox for a parcel locker key. Then, check with your local post offices, they may be holding your package. Finally, you can file a claim with USPS. Only the buyer can file the claim, I as the seller, can not.
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If you are worried about lost or stolen packages, message me for pricing on insuring your package.
I purchased the wrong size, what can I do?
You can return your items and exchange sizes. The customer is responsible for both the return shipping fee, and the new shipping fee for your new items.