EnglishIvyLaneShop

Garlands + Greenery + Modern Living + Personalized Gift

North Carolina, United States
| 9,244 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

Announcement    Hi and welcome!

Thanks for visiting and helping to support my creative drive, I enjoy making things available for you to enjoy. All of our faux garlands and pieces are handmade in the United States and you wont find anywhere else. Please reach out if you have any questions

-Stace

Announcement

Last updated on Apr 27, 2024

Hi and welcome!

Thanks for visiting and helping to support my creative drive, I enjoy making things available for you to enjoy. All of our faux garlands and pieces are handmade in the United States and you wont find anywhere else. Please reach out if you have any questions

-Stace

9244 Sales

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Stace Nicole

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Stace Nicole

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Average item review
5 out of 5 stars
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About EnglishIvyLaneShop

Sales 9,244
On Etsy since 2016

Intentional Decor That Inspire A Smile

Shop members

  • Stace Nicole

    Owner

    Creator of English Ivy Lane

Production partners

  • Local Print Shop

    United States

    In order to keep processing times down, we have decided to use a printing company that can help us print some of our pillow designs.

  • Floral Manufacturer

    Raleigh, NC

    We design our greenery and choose materials, and our manufacturer brings our vision to life.

  • Lighting Company

    United States

    Lighting Company

  • Plates Partner

    Raleigh, NC

    We have partnered with a manufacturer located in the United States to help us finish and ship our plates. This partner pours into the community through jobs and donations.

  • Print Partner

    Charlotte, NC

    We love to create our custom designs and parter with companies that have the manufacturer infrastructure in place to accommodate quicker ship times.

  • Real Farmer, Ethically Grown

    United States

    Our Partner for our real florals Ethically grown beautiful greenery for us and collaborates our floral design ideas

  • Textile Company

    United States

    To keep costs low and keep a high quality product, we have decided to work with a local textile printer. We are able to place all of our designs onto their printers.

Shop policies

Last updated on Jan 1, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy policy

More information

Last updated on Dec 13, 2023

Frequently asked questions

I accidentally provided the wrong shipping address. What can I do?

If you notice a discrepancy please send a message ASAP. If Item has already shipped and is returned to us, additional shipping fees will be applied to reship. If an item is returned to us for an undeliverable address or a refused delivery, we will hold for 30 days before we deem it abandoned. We do not make refunds for these returns and we will not reach out when received

Can you guarantee delivery times?

We cannot guarantee delivery dates. As much as we try, once packages are handed over to the mail carriers, we cannot control when they deliver orders.

If your order shows as delivered but you have not received it, please check with your family members, concierge, mail room, neighbors, your mail person, or your post office. Often times, it has been delivered to a neighbor by mistake of the mail carrier. We will walk you through a claims through the USPS or UPS if you need assistance. We cannot refund for USPS/UPS/FEDEX lost packages.

To ensure delivery, make sure your shipping address is USPS verified when entering in your information to Etsy. We are not responsible for lost packages that do not have USPS verified addresses

I made a mistake on my personalized item, what can I do?

Like many companies once an item is personalized we cannot change it or give refunds if the item has already been made. As mentioned in other places in our shop , double check all spelling /dates / any personalized info before your order.

Do you take returns?

🧾 Returns: We know that sometimes item details like sizing, or materials are accidentally missed and you may want to know about returns. If the item is not custom, we may be able to help. Authorized returns may be accepted on some items. The return will be shipped back at the customers expense, with a up to a 25% restock fee deducted, as well as original shipping costs deducted from refund if the item had free shipping. This will be communicated before return. If the item is returned via refusal or wrong address, we do not reach out, and will consider the item abandoned 30 days after receipt. There is a 30% restock fee for ALL refused returns and wrong address returns, as well as original shipping costs deducted if a refund is issued.

I saw some of your photos elsewhere, are you the original maker?

Yes! We do not share our photos with any other entity. If you see our photos anywhere else on the internet and you do not see our shop name as the seller, you are not buying the genuine product.

Seller details

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