Announcement
Hi and welcome!
Thanks for visiting and helping to support my creative drive, I enjoy making things available for you to enjoy. All of our faux garlands and pieces are handmade in the United States and you wont find anywhere else. Please reach out if you have any questions
-Stace
Featured items
Items
All Items
Reviews
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Becky on May 4, 2024
5 out of 5 starsGreat communication, fast shipping, exactly as described. Thank you.
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Laurie on Apr 18, 2024
5 out of 5 starsThis is the 4th time I've purchased from this shop and it just keeps getting better. Used the garland as a filler around candles for a centerpiece and is beautiful. I'm certain I will be back to shop again. Thank you so much!
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dlpacheco on Apr 12, 2024
4 out of 5 starsGarland was as described, but not as realistic looking as I had hoped.
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shannonplamb65 on May 1, 2024
5 out of 5 starsGreat item! Beautiful and would order again!
Stace responded on May 3, 2024
Thanks so much Shannon, the faux Christmas greenery garland is one of our favorite styles!
About EnglishIvyLaneShop
Intentional Decor That Inspire A Smile
Shop members
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Stace Nicole
Owner
Creator of English Ivy Lane
Production partners
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Local Print Shop
United States
In order to keep processing times down, we have decided to use a printing company that can help us print some of our pillow designs.
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Floral Manufacturer
Raleigh, NC
We design our greenery and choose materials, and our manufacturer brings our vision to life.
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Lighting Company
United States
Lighting Company
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Plates Partner
Raleigh, NC
We have partnered with a manufacturer located in the United States to help us finish and ship our plates. This partner pours into the community through jobs and donations.
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Print Partner
Charlotte, NC
We love to create our custom designs and parter with companies that have the manufacturer infrastructure in place to accommodate quicker ship times.
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Real Farmer, Ethically Grown
United States
Our Partner for our real florals Ethically grown beautiful greenery for us and collaborates our floral design ideas
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Textile Company
United States
To keep costs low and keep a high quality product, we have decided to work with a local textile printer. We are able to place all of our designs onto their printers.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
I accidentally provided the wrong shipping address. What can I do?
If you notice a discrepancy please send a message ASAP. If Item has already shipped and is returned to us, additional shipping fees will be applied to reship. If an item is returned to us for an undeliverable address or a refused delivery, we will hold for 30 days before we deem it abandoned. We do not make refunds for these returns and we will not reach out when received
Can you guarantee delivery times?
We cannot guarantee delivery dates. As much as we try, once packages are handed over to the mail carriers, we cannot control when they deliver orders.
If your order shows as delivered but you have not received it, please check with your family members, concierge, mail room, neighbors, your mail person, or your post office. Often times, it has been delivered to a neighbor by mistake of the mail carrier. We will walk you through a claims through the USPS or UPS if you need assistance. We cannot refund for USPS/UPS/FEDEX lost packages.
To ensure delivery, make sure your shipping address is USPS verified when entering in your information to Etsy. We are not responsible for lost packages that do not have USPS verified addresses
I made a mistake on my personalized item, what can I do?
Like many companies once an item is personalized we cannot change it or give refunds if the item has already been made. As mentioned in other places in our shop , double check all spelling /dates / any personalized info before your order.
Do you take returns?
🧾 Returns: We know that sometimes item details like sizing, or materials are accidentally missed and you may want to know about returns. If the item is not custom, we may be able to help. Authorized returns may be accepted on some items. The return will be shipped back at the customers expense, with a up to a 25% restock fee deducted, as well as original shipping costs deducted from refund if the item had free shipping. This will be communicated before return. If the item is returned via refusal or wrong address, we do not reach out, and will consider the item abandoned 30 days after receipt. There is a 30% restock fee for ALL refused returns and wrong address returns, as well as original shipping costs deducted if a refund is issued.
I saw some of your photos elsewhere, are you the original maker?
Yes! We do not share our photos with any other entity. If you see our photos anywhere else on the internet and you do not see our shop name as the seller, you are not buying the genuine product.
Seller details
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