You can request gift wrapping which will come in my custom Ginger Blossom Jewelry packaging along with a handwritten tag and thank you note. On orders with no specific request, the items are placed in an organza bag, with a tag (no price), wrapped in tissue and shipped in a bubble envelope. I do include a packing slip without the price of the order.

I can adjust the length on my necklaces and easily. If you need an adjustment to the length please contact me prior to me shipping out and I will adjust it before I ship. There are certain items that cannot be sized such as earrings. Please see the specifics in the listing you are interested in to see if customization is available. There is no additional cost for this service. Thanks!

With anything that is handmade, you will want to take extra care with your item in order to not damage it. You will want to store it in the organza bag provided in order to ensure that the piece does not get scratched with any other item in your jewelry box.

For anything that is stainless steel, you can simply remove any tarnish or polish the item with a jewelry cleaning cloth. For gemstones just clean with the polishing cloth rather than expose the item to cleaning solution. Always go with the safest least harsh option.

If you are wondering how fast your package will ship out to you, it is typically sent within 24 hours after your order is placed. Keep in mind that when ordering on a Saturday or Sunday that the order will not go out until the next working business day (Monday thru Friday). If there is a U.S. postal holiday, the package will go out the following business day.

Where the heck do I insert the coupon code you had on social media?

Here is the answer to the best of my ability. When you put an item(s) from my store into your cart and you are ready to checkout, simply click on the cart on the upper right corner of Etsy.

Once there you should see forms of payment on the right side of the screen (Visa, Amex, Gift Cards, Paypal, etc.) and right under that it should say "Apply shop coupon code". Click this link and then it will refresh the page and give you a box to type the code into. Hopefully it works for you. If not see below:

Sorry this didn't work for you and please contact Etsy customer support as it is an issue with their interface and not within the e-commerce site on my store.

Once the order leaves the mailbox and is scanned by the United States Post Office, I have no control over where this package ends up. So to ensure that you receive your package, please verify the address Etsy is using and ensure it is correct when ordering. I cannot refund missing, lost or misdirected packages.

No item is refundable, as it is final sale. Only exception is item is damaged and I am contacted within 3 days of delivery.