Announcement
1/01/2021
DEAR CUSTOMERS
Thank you for visiting my shop.
It normally takes 2-3 week to process your order.
Sometimes I have too many orders on the go so it may takes a bit longer than normal in that case I will contact you with timescale update
if you need an item sooner than that please message me so I most likely to be able to adjust the time scale
If there is a problem with an item or you have any questions please contact me.
I am always welcome any feedback so do not hesitate to leave a review about the quality of your item and your experience on my page
Thank you for visiting, hope you like my style
Featured items
Items
All Items
Reviews
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Allison on 28 Dec, 2023
5 out of 5 starsThis mermaid tail is a work of art. Being so personalised, there is no comparison to anything else available. Thankyou Vera!
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Patric on 26 Jan, 2023
5 out of 5 starsThe tea cozy was epic! My wife totally adores it, Perfect gift! Vera is very talented :D! Super thank you for this awesome tea cozy. You wont regret buying something from Vera! Also good service ad communication!
About Verascrochet
Crochet is my passion and I'd love to share my creations with you
Production partners
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vera stadon
Bristol, England
Its my pattern, written and designed by me it include instructions, charts and photographs to produce a hat
Shop policies
Take a browse, I am sure you will find something you like, do not despair if you don't, you can always message me to see if I can help!
I take great pride in making sure your chosen item(s) safely arrive in the best possible condition and best possible quality.
Check back often as new items will be added on a regular basis.
Accepted payment methods
Returns & exchanges
Payment
Payment is to be made via Paypal, debit or credit cards or using Etsy Giftcards.
I will ship all items within 2-4 weeks, if I need more time to make your item I will contact you to discuss the timescale.
I expect immediate payment and you have 12 hours to cancel your order. Once the item is shipped you cannot cancel, although you can look at my refund policy for further options.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Delivery
Please make sure you use the correct delivery address via your payment method, as this is the address we will ship your goods to and it cannot be changed once payment has been received.
Ready to post items will usually be dispatched within 1-2 working days,
Made to Order and Custom items will usually be dispatched within the times stated on the listing (Saturdays, Sundays and UK Bank holidays are NOT working days).
I use Royal Mail to ship my products. UK customers orders are posted using 2nd class Non UK customers orders will be dispatched using Airmail.
Additional insurance and expedited postage options available, please message to obtain a quote.
Buyers are responsible for paying any taxes, receiving fees or custom duties on receipt of your goods in your country.
None of my items are sent tracked, so if you would like your items tracked, then contact me but it will cost you more.
Additional policies and FAQs
Custom Orders -
Looking for something unique - a custom order may be just for you.
I welcome custom orders, or personalisations of designs you already see, I can add names, dates, make item in specific colour, size or yarn. Which make the items perfect for birthday/wedding/anniversary presents etc
In the case of custom or personalised order I ask for payment upfront.
And will send sample pictures to make sure you love what your custom order before it is fired and shipped.
Simply hit the contact shop owner or request custom order button to get in touch