Announcement
Hi and welcome!
Please note that we have a processing time of 3-5 business days and that our shop is located in Europe.
Orders placed after December 15th won't reach you in time for Christmas.
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About TroisPommesVertes
Friendship bracelets to bring color and fantasy in life!
Shop members
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Catherine
Owner, Designer, Maker
Catherine is a teacher, a wife, acmother and a passionate crafter. She's always been fascinated by the endless combinations of colors and patterns allowed by friendship bracelets making.
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Sébastien
Maker, Designer
Sébastien has just recently hopped on the bracelet wagon. He's a nature lover who enjoys long walks in the woods and that shows in his choice of designs. He likes working with natural materials like wood and stone.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
* Transactions will be cancelled after 3 days of non-payment if I don't hear from you within that time
* All transactions will be cancelled after 7 days of non-payment
This link will guide you through the Payment process, if you are new to Etsy:
http://www.etsy.com/help_guide_checkout.php
Shipping
Estimated delivery times:
Belgium: 1 business day
European Union: 3-5 business days
USA - Canada - Europe non-EU: 3-15 business days
Other countries: 5-25 business days
I will always use Etsy shipping address unless otherwise notified.
Please contact me if you haven't received your order after 30 business days, we will try to work out a solution together.
Customers are responsible for all custom fees and taxes.
Additional policies and FAQs
Please contact me before leaving a neutral or negative feedback so we may attempt to resolve the issue!
More information
Frequently asked questions
Care instructions
Cotton friendship bracelets are designed to be worn at all times. It is the tradition to make a wish when tying them around your wrist. When they break, it is said that your wish will come true! My bracelets are made of quality embroidery cotton and are robust and durable. They may however slightly discolor from prolonged exposure to sunlight, chlorine and soap.
String bracelets are usually waterproof. If they're not, it will be mentioned in the item description. Please check individual listings to see if you can take your bracelet to the beach or under the shower :-) Over time, the wax coating of all bracelets - waterproof or not - will start to wear off and the bracelet will appear slightly discolored. This is a natural process.
Sizing details
Most of my bracelets are "one size fits most". If you think you'll need a smaller or larger fit, feel free to contact me before you order or mention your size in the "note to seller" section.