Terms

www.cakecandleholder- in the following called Susanne Rose -
1. General / validity
These terms and conditions are based on all deliveries and services by Susanne Rose. Deviating and / or supplementary agreements require the express written consent of Susanne Rose. A Confirmation by email is more than enough.

2nd offer
All offers by Susanne Rose on the website are non-binding and non-binding. Small deviations and technical changes compared to our pictures or descriptions are possible. The contract is concluded by the completion of the order process on the website and confirmation of the order by Susanne Rose by e-mail or execution of the order by Susanne Rose.
3. Prices and terms of payment
The prices shown on the websites of Susanne Rose apply at the time of the order. All prices quoted are final prices in the currency chosen by the customer. Obvious price errors reserved. Packaging, shipping costs and any statutory duties in the country of destination will be charged separately.
Susanne Rose accepts all payment methods offered on the website during the ordering process. The customer chooses his preferred method of payment himself. Additional costs (eg COD charge) due to the method of payment (possibly) will be charged additionally at the amount indicated on the website. A settlement of reciprocal claims is only possible with the express written consent of Susanne Rose.
The payment option PayPal payment complies with the usage guidelines of PayPal (Europe) S.a.r.l. & Cie, S.C.A.
4. Delivery and shipping costs
The delivery of the goods to the customer is carried out by the third party (delivery services) specified within the ordering process. The customer chooses his preferred shipping method itself. The packaging and shipping costs are announced to the customer prior to triggering the ordering process within the basket. Goods in stock will be shipped within three working days after receipt of order.
In the rare case of unavailability of a product in the warehouse, it is usually produced and re-delivered within two weeks. For the delivery possibility Susanne Rose is dependent on the timely self-delivery. If the delivery fails, Susanne Rose can withdraw from the contract. Susanne Rose is committed to informing the customer immediately. Any payments made will be refunded to the customer immediately. In case of default of more than 4 weeks, the customer is entitled to withdraw from the contract, which must be notified in writing. Further damages are not granted.
Partial deliveries are permitted unless the customer has notified in writing that they are not interested in them or that they are obviously not reasonable for them. The costs for transport and packaging will only be charged once in this case.
5. Information about the exchange and return right (right of withdrawal)
All items purchased from Susanne Rose can be returned within two weeks after receipt of the goods without giving any reason. The period begins with receipt of the goods. To safeguard the deadline, the timely dispatch (postmark departure point) of the goods is turned off.
The right of return does not apply to special orders of items that need to be made specifically for this order. Payments made by the contractor shall be made by bank transfer to an account to be named by the customer within 10 working days of receipt of the returned goods. The return must be made to this address: Susanne Rose, Haarhausstrasse 13, 42115 Wuppertal, Germany.
The return is at the expense and risk of the customer. The return must be sufficiently franked and comply with the legal import regulations. If Susanne Rose incurs additional costs due to insufficient franking of the return or import duties, these costs will be offset against any payments made by the customer.
Susanne Rose expressly reserves the right to compensation for damaged goods. If the customer has a deterioration, the loss or any other impossibility to represent, he has to replace the depreciation of the goods.
The return of the goods must be made in the original packaging. If this is not possible, the customer must provide for a packaging which excludes damage to the goods. For damage to the goods, which is due to insufficient packaging, the customer is liable.
Obvious defects (in particular damage, incorrect deliveries or quantity deviations), transport damages or other defects must be reported in writing to Susanne Rose without delay, at the latest however within a period of 14 calendar days after receipt of the goods. The notification by e-mail to susannerose@yahoo.de is sufficient, whereby the proof load of the successful delivery lies with the customer.
6. Transfer of risk
The delivery of the goods is at the risk of the customer. The risk passes to the customer when the goods are handed over to the transport company. This also applies if Susanne Rose has taken over the transport costs. Complaints regarding damages in transit (for example damaged packaging on receipt of the goods) must be made by the customer directly to the transport company within the prescribed time limits. Any applicable taxes, customs costs, etc. when buying from abroad are to be borne by the customer.
7.warranty
Susanne Rose warrants that the goods sold are free from defects in material and workmanship at the time of transfer of risk and have the contractually guaranteed properties. The statutory warranty period of two years from delivery of the goods to the customer applies. The warranty does not cover wear and tear or normal wear and tear.
Claims of the customer for damages, e.g. for non-performance, culpa in contrahendo, breach of contractual secondary obligations, consequential damages, damages due to tort and other legal reasons are excluded. Exceptionally, Susanne Rose is liable in the absence of a warranted property, intent or gross negligence. Claims under the Product Liability Act are not affected. Should defects occur which Susanne Rose is responsible for, and if the replacement is defective in the case of the exchange of the goods, the buyer is entitled to the right of change or reduction. Susanne Rose accepts no liability for the continuous and uninterrupted availability or technical or electronic errors of the online offer.
8. Retention of title
All deliveries are subject to retention of title. The delivered goods remain the property of Susanne Rose until full payment of the purchase price.

9. Data storage / data protection
We draw your attention to the fact that the data required in the course of the transaction is processed and stored by means of a computer system. All personal data collected by the customer will be treated confidentially. Only in the context of order processing (payment, shipping), the necessary data will be used against third parties. At any time you can get free information about the data stored about you. Please send an e-mail to susannerose@yahoo.de. For privacy reasons, the answer to the mail can only be made to the email address deposited with etsy.

10. Jurisdiction
The place of jurisdiction for all disputes in connection with the delivery business is based on the registered office of Susanne Rose and thus the ordinary judge in Wuppertal is responsible. With regard to all legal relationships arising from this contractual relationship, the contracting parties agree on the application of German law, excluding conflict of law rules and international agreements.
11. Additional provision
The nullity or invalidity of individual provisions of these terms and conditions does not affect the validity of the remaining provisions. Void or ineffective conditions are replaced by the statutory provisions. As of: 6.2016. Subject to change.
Copyright infringement:
If you suspect that the website http://www.cakecandleholder.com violates any of your property rights, please notify us immediately by sending an e-mail to susannerose@yahoo.de, so that remedial action can be taken quickly. Please note that the more time-consuming and costly involvement of a lawyer at the risk and expense of the customer.
Withdrawal
You have the right to extend this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, the customer, is in possession. Cap.
Your Susan Rose, Haarhausstrasse 13, 42115 Wuppertal, Phone: +49 176 35396378, email susannerose@yahoo.de with a clear statement (eg one by mail or e-mail) about your degree to expand this contract, inform , You can use the attached sample revocation form, the Jedi is not pre-written. You can also submit another clear statement electronically on this website. If you choose to use this option, you will receive a non-binding (for example by e-mail) confirmation of receipt of a complete submission. The future of the right of withdrawal is that you send the notice of the exercise of the right of withdrawal for the expiration of the withdrawal period.
Consequences of the cancellation
If you have made this contract, we have all the payments we have received from you, of course, with the delivery of the extra cost you have received, a standard delivery received), incomprehensible and late in the future, day, the day too finish, and the message about their mission. For this repayment, we will use the secure means of payment you have agreed to in the original transaction, unless something special with you is otherwise; In no case will these repayment charges be charged.
Exception from the confidence of the directions.
If you order a customised cake candle holder no withdrawal is possible.