Announcement
ITEMS ARE MADE TO ORDER. ALLOW UP TO 2 WEEKS FOR DELIVERY.
Production can take up to 7 business days. Shipping time is additional, and varies per carrier. No items are delivered on weekends.
♡ SHOP MORE ITEMS ♡ aliandariel.com
OFFICIALLY GREEK LICENSED
LET'S CHAT
splash [!at] aliandariel.com
Business Hours Monday - Friday, 9am - 5pm MST
We respond within 24-48 business hours
We're here for you & happy to help!
WHEN WILL I RECEIVE MY ORDER?
Please allow up to 7 business days (M-F) before your order ships. Shipping time is additional, and varies per carrier. You may experience shipping delays. If your order is still within our current fulfillment timeframe (2-7 business days), it will be out for shipment soon.
NOTE: We can't guarantee delivery by a specific date due to unexpected delays with shipping carriers. We appreciate your understanding!
NEED IT SOONER?
Message us for Expedited Shipping options, we will do our best to accommodate. Do not leave a note in your order! Please message us.
OVERNIGHT SHIPPING
Looking for Overnight Shipping at Checkout? Email us! See contact info above.
NEED TO CANCEL OR MAKE AN ADJUSTMENT?
While we can't guarantee order changes or cancellations, we will do our best to help. Email or call us within 1 hour of placing your order (during business hours only). Have your order number ready. We process orders quickly!
ALL ITEMS ARE MADE TO ORDER AND ARE FINAL SALE.
Any order discrepancies must be reported to us within 7 business days of your delivery date. We do not offer returns, refunds, or exchanges unless an item is damaged or misprinted.
BULK + CUSTOM ORDERS: aliandariel.com
INSTAGRAM: @ali_and_ariel
Featured items
Items
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Reviews
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Alexandra on Mar 18, 2024
5 out of 5 starsThis sweatshirt is actually adorable -- while somewhat pricey I think it is so so worth it
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Eve on Feb 10, 2024
5 out of 5 starsI just received it and haven’t given it to my granddaughter yet
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Bethany on Apr 22, 2024
5 out of 5 starsDelivered on time for my big lit and my little and big both loved this theme. Wonderful shirts to welcome my little into the family!
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About AliandAriel
designs for mermaids & dreamers.
Shop members
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Ali Matthews
Owner, Creative Director
Ali is an alumna of Kappa Alpha Theta at Arizona State. With 13 years of Greek apparel experience, her passion for design, fashion, and sisterhood has changed the industry forever... leaving sparkle wherever she goes.
Production partners
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Printing and Fulfillment Center
Charlotte, NC
Printing and fulfillment center
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
How can I get in touch?
LET'S CHAT
Message us on Etsy
We will respond within 24-48 hours during business hours
Business Hours Monday - Friday, 9am - 5pm MST
By Email splash@aliandariel.com
By Phone 602-529-4844
What does "Made to Order" mean?
Just like your favorite burger joint, our items aren't printed until you order them!
Do you do custom or bulk orders?
HEADS UP, MERMAID: Custom orders are NOT available on Etsy.
(Pretty please DO NOT enter changes in the Order Notes!)
BULK + CUSTOM ORDERS (12 Piece Minimum): aliandariel.com
My Organization is NOT listed. Can I change this in the Order Notes?
NO. WE DO NOT ACCEPT SORORITY CHANGES IN THE ORDER NOTES!
The Organization you select at checkout is exactly what you will receive. NO exceptions, sorry!
BULK + CUSTOM ORDERS (12 Piece Minimum): aliandariel.com
Can I exchange my item for a different size?
All sales are FINAL. No exchanges or returns are allowed. Please contact us first if you have questions about the garment.
What if I put in the wrong shipping address?
We understand mistakes happen! If you contact us right away, we can usually change the address in time. If the item has already shipped, we are not responsible for the mislabeled address. You will have to contact the shipping provider to see if you can have the shipment rerouted.
Do you ship on the weekends?
Although items can be ordered every day of the week, an order must be made by Friday at 5 PM EST for it to be placed and/or shipped before the weekend. Otherwise, it will be placed the following Monday.
I need my item ASAP! What do I do?
If you need your item(s) in 7 business days or less, we strongly recommend you select Overnight shipping at checkout.
My order is taking longer than I thought. Can you make it ship faster?
Once an order is placed, it goes into a queue at our print facility. We cannot change how fast your order ships unless you purchase the Rush Overnight Shipping upgrade. Message us for more details!
Do you offer gift wrapping or personalized notes?
No. All items are shipped the same way, in the same packaging.
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