MollycatStudio

Personalised keepsake wedding and anniversary cards

Wallasey, United Kingdom
|
| 43,189 Sales | 5 out of 5 stars 5 out of 5 stars

MollycatStudio is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Personalised keepsake Anniversary, Wedding, Birthday and Baby greetings cards, handmade to order and finished with cute crochet hearts. A small UK business based in Wallasey on the Wirral.

SHIPPING INFO:
- Order your card before midday (Mon-Fri) for same day dispatch* (12pm UK time).
- *I do not post out on Bank Holidays or weekends.
- Royal Mail is used for all deliveries.
- Standard UK shipping is 2nd class Royal Mail.
- 1st class upgrade available at checkout for UK customers.
- I post out from the UK, International items are posted International Standard, this is an untracked service. No international upgrades are available.
- Please see individual listings for estimated delivery dates. These dates are estimates and not guaranteed.

ROYAL MAIL:
Any delays caused by busy periods, staff shortages and strike action are out of my control. Please check estimated delivery dates when ordering and bear in mind that your order may arrive a day or two after the estimated delivery date.
Please see the Royal Mail website for up to date information: https://www.royalmail.com/service-update

Announcement

Last updated on Mar 27, 2024

Personalised keepsake Anniversary, Wedding, Birthday and Baby greetings cards, handmade to order and finished with cute crochet hearts. A small UK business based in Wallasey on the Wirral.

SHIPPING INFO:
- Order your card before midday (Mon-Fri) for same day dispatch* (12pm UK time).
- *I do not post out on Bank Holidays or weekends.
- Royal Mail is used for all deliveries.
- Standard UK shipping is 2nd class Royal Mail.
- 1st class upgrade available at checkout for UK customers.
- I post out from the UK, International items are posted International Standard, this is an untracked service. No international upgrades are available.
- Please see individual listings for estimated delivery dates. These dates are estimates and not guaranteed.

ROYAL MAIL:
Any delays caused by busy periods, staff shortages and strike action are out of my control. Please check estimated delivery dates when ordering and bear in mind that your order may arrive a day or two after the estimated delivery date.
Please see the Royal Mail website for up to date information: https://www.royalmail.com/service-update

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Jules

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Jules

Reviews

Average item review
5 out of 5 stars
(6851)
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About MollycatStudio

Sales 43,189
On Etsy since 2015

Personalised quality keepsake cards for most occasions

Shop members

  • Jules Cooke

    Owner, Designer, Maker

    Everything you find in my shop has been designed and made by me. I've been crocheting hearts for greetings cards since 2016. I deal with all customer enquiries, the packing and shipping of orders, as well as the admin side of my small business.

Shop policies

Last updated on Oct 6, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy policy

More information

Last updated on Feb 12, 2024

Frequently asked questions

When can I expect my order to be posted out?

- Order your card before midday (Mon-Fri) for same day dispatch. (12pm UK time). Orders placed after midday will be processed the following working day.
- I do not post out on Bank Holidays or weekends.
- UK Cards are posted 2nd class as standard, upgrade to 1st class at checkout.

Do you offer delivery upgrades?

- UK customers can upgrade to Royal Mail 1st class at checkout.
- International customers - cards are posted International standard, no upgrades available.

Can you write or print a message in the card and send it direct to my recipient?

Absolutely! Just purchase the 'send direct' listing along with your card. http://etsy.me/2l3LdVm

Can you guarantee my card will arrive by a certain date?

Once your order has been posted, it is then in the hands of the postal service.
UK customers -
For 1st class items, Royal Mail approximates that 93% of First Class deliveries reach their destination the next day. However, the remaining 7% may take up to 3 working days.
2nd class items take 2-4 working days.
These timescales are estimates and not guaranteed.
International customers -
I have known cards take up to 4 weeks to reach their destination in the past, please order in plenty of time.

Is there a tracking number for my order?

- All UK orders are untracked.
- International orders are sent International Standard - this is an untracked service.

Where is my order?

First of all, please check the delivery address is correct.
UK customers: If you need to contact me about the whereabouts of your order, please allow 10 working days (from dispatch date) before contacting me, Royal Mail don't consider mail to be lost until after 10 working days. It is very rare that Royal mail will lose an item and from experience, the majority of late deliveries always turn up a day or two after the estimated delivery date.
International customers: Most items are arriving within 2 weeks but some may take up to 4 weeks to arrive. Delivery times will vary depending on your local postal service.

Can I have 2 different coloured hearts on my card?

Yes, Please leave me a note when ordering.

Can I have the illustration of 2 women/ 2 men on my greetings card?

Yes, Please leave me a note when ordering.

Custom and personalised orders

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for personalised items.

Do you sell frames for the cards?

I don't but they are readily available from most large supermarkets. All of my cards will fit in a 5 X 7 inch frame.

Seller details

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