Announcement
To our great customers,
We will be out of the office February 19, 2024
We will be back to answer your questions on February 20, 2024
*****If you need to receive your items by a certain date please leave a note when placing your order so we can accommodate you. ***
Thank you for all of your support.
-Kathy
Featured items
Items
All Items
Reviews
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Mary on Mar 17, 2024
5 out of 5 starsIt’s sooo much nicer in person I thought it was small but it’s longer and nicely made.the shells are real not fake so I’m so happy about that too also thank you for the safe fast shipping will definitely order again!
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Kathy on Mar 15, 2024
5 out of 5 starsThis wreath is absolutely gorgeous. The packaging was perfect. I just love it and highly recommend shopping with this company!
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PATRICIA on Mar 10, 2024
5 out of 5 starsWorks perfectly on our teal front door. We live at the beach, so the theme is perfect!
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jesieckel on Dec 21, 2023
5 out of 5 starsWow, it was even more beautiful than the picture! Came very nicely wrapped and seller was great about communicating an address issues (my fault) and fixing it asap. Thank you so much!
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Linda on Dec 15, 2023
5 out of 5 starsDelivered right on time and absolutely beautiful! As a repeat customer I’m always satisfied!
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About FromTheGardenLLC
Shop members
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Kathy Garfield
Owner
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
What is your shipping time?
We generally ship with FedEx ground. It will take
between 2 to 5 business days to receive your
product once the item is shipped. We make our
items especially full to compensate for any
“shedding” that may occur during shipping.
Because of the nature of our product we do not
ship internationally.
Custom and personalized orders
We welcome custom orders. If you see an item
you’d like made in a different color or size, please
contact us and we’d be glad to help you make that happen.
What is your refund and exchange policy?
Please contact me if there is a problem with your order.
What happens if my items arrives damaged?
If your item arrives to you damaged due to FedEx issues, please take
a photo and email it to us so we may file a claim with the shipping company. Please do not throw the item away without contacting us as it may be necessary to return the item or have a FedEx representative come inspect the damaged item. We will gladly replace an item that was damaged due to the shipper at no cost to you as we will put in an insurance claim with the shipping company. Shipping costs of returned
items are non-refundable including boxes that were refused or incorrect addresses.
Can you please explain how your items are packaged?
All our items are carefully packed. Our wreaths, garlands, swags, bouquets, and arches are secured to the bottom of the box and a wood cleat is glued to the bottom center of the box to help with any crushing issues. We use new 200 lb. test corrugated boxes on all our shipments. Our bunches are wrapped in bubble wrap or surrounded by peanuts.
Do you offer wholesale pricing?
We sell to stores, catalogs, and Internet companies and would gladly work with you on wholesale pricing. We drop ship orders daily using FedEx and UPS and are able to palatalize orders if necessary. We can also blind drop ship orders for your company.
Do you ever substitute flowers?
Because we are at Mother Nature’s mercy we reserve the right to substitute similar flowers when a specific flower is not available due to crop failure or seasonal availability.
Do you ship to Alaska, Hawaii, Puerto Rico & Canada
Unfortunately we do not! Please contact us before placing an order.