Colors of items
I always do my best to keep the colors as they are in real life. But, please, keep in mind that the color of any items you receive may vary slightly to the images shown. Color variations may be due to different lighting or camera settings during photography, or differences in the calibration of computer monitors.

I do my best you to be happy with your purchase! Please contact me prior to leaving any negativ feedback and we will work it out!
Refunds are processed after the item is delivered back to me in its original condition and packaging. Return shipping cost is the responsibility of the customer. When you return the item, you should mark the custom form with "Returned goods" and under the column for "Value" you should write "N/A" (Non Applicable). If you don't mark this correctly, I could be charged extra by Customs. If this happens, I will have to deduct custom charges from your refund. Shipping fees are non-refundable for refused or undelivered parcels. Postage and packing charges are not refundable unless it's due to an error on my part.

Below are the estimated delivery times (excluding production time).

- EU: 2 - 4 weeks
- USA: 2 - 3 weeks
- Canada: 3 - 6 weeks
- South America: 2 - 4 weeks
- New Zealand, Australia: 3 - 5 weeks
- Other countries: up to 5 weeks

Shipment tracking from Ukraine
The orders with standard shipment cost in our shop will be shipped with Ukrposhta (Ukrainian postal carrier).
For today there is no possibility to track parcels with standard shipping cost at those countries:
Australia, Canada, Austria, Brazil, UK, Israel, Canada and more
Please, ask us about shipping upgrade so you can track it on the territory of your country.

However, even after we are trying to deliver the items within the aforementioned period of time, delivery may take longer if something unexpected happens (e.g., a technical malfunction or customs clearance procedures by the authorities of the destination country). Therefore the delivery time is indicative and not guaranteed.

Please note that orders that are usually shipped during the Christmas holidays take longer than usual.

We are not responsible for the payment of import duties and taxes on foreign shipments.